You haven't searched anything yet.
This position will start off working in-person at our Columbia, Missouri office. Once trained and performance expectations are met, you can transition to be Remote or Hybrid, or can remain working in-person.
GENERAL OVERVIEW
Missouri Heart Center is looking for someone to join our team of six call center representatives for our busy cardiology clinic! You will be responsible for answering telephone calls, providing information, taking messages, and scheduling patient appointments.
ESSENTIAL FUNCTIONS
1. Manages large volume of inbound calls in a timely manner.
2. Manages voicemails in a timely manner.
3. Provides assistance to patients and other entities contacting the clinic by telephone; may provide direct assistance, take messages, and route call to appropriate parties.
4. Schedules, reschedules, and cancels patient appointments.
5. Composes intelligible messages, clarifies information, includes crucial details, and routes to the correct recipient.
6. Updates any changes in patient demographic information in the Electronic Medical Record System.
7. Follows communication “scripts” when necessary.
8. Maintains patient confidentiality.
9. Performs other duties as assigned by supervisor.
EDUCATION/EXPERIENCE
High school diploma or GED required. Previous experience in a clinical setting is preferred. Must be proficient using a computer and be able to learn our Electronic Medical Records system. Must be able to type 40 WPM.
PHYSICAL DEMANDS
Sitting for 8 hours/day. Requires eye-hand coordination, finger dexterity. Vision must be corrected to 20/20 and hearing must be in normal range. Must be able to view computer screens and talk on the telephone for long periods.
Job Type: Full-time
Benefits:
Schedule:
Supplemental pay types:
Application Question(s):
Education:
Experience:
Work Location: In person
Full Time
$38k-49k (estimate)
07/11/2024
10/13/2024
The job skills required for Patient Service Representative (Call Center) include Scheduling, Coordination, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative (Call Center). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative (Call Center). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative (Call Center) positions, which can be used as a reference in future career path planning. As a Patient Service Representative (Call Center), it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative (Call Center). You can explore the career advancement for a Patient Service Representative (Call Center) below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.