1 Client Care Representative Job in Conway, SC
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Mister Sparky Electric is Hiring a Client Care Representative Near Conway, SC
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Our Work Environment Includes
- Modern office setting
- Lively atmosphere
- Growth opportunities
Responsibilities
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
Pay: $15.00 - $18.00 per hour Starting
Schedule
- Day shift
- Commission pay
Join the Mister Sparky Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
- Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
- Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
- Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.
Job Summary
Full Time
Consumer Services
$38k-48k (estimate)
07/10/2024
07/13/2024
mistersparky.com
CHERRYVILLE, NC
100 - 200
1996
BRADLEY WISE
<$5M
Consumer Services
Related Companies
The job skills required for Client Care Representative include Customer Service, Problem Solving, CSR, Scheduling, Customer Support, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Care Representative positions, which can be used as a reference in future career path planning. As a Client Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Representative. You can explore the career advancement for a Client Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Care Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
03/27/2022: New Haven, CT
Customer service representatives document their exchanges with clients, often using customer relationship management software.
06/08/2022: Honolulu, HI
They help customers compare products and services and advise clients about which options meet their needs.
05/04/2022: San Jose, CA
When customers experience problems with products and services, these support representatives handle complaints.
05/12/2022: New Haven, CT
Representatives keep records of customer interactions, process customer accounts and file documents
03/15/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Care Representative jobs
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
04/10/2022: Lawton, OK
Take note that workplace skills are crucial to being an effective customer service representative.
04/19/2022: Hopkinsville, KY
Measure and analyze customer feedback and have a clear escalation pathway.
06/01/2022: Akron, OH
Aspiring candidates must know how to understand the customer’s expectations in order to have a good relationship with clients.
04/25/2022: Salt Lake City, UT
When conversing with clients through a 2-way chat or video consultation, professionals must be able to easily save the conversation.
05/01/2022: Johnstown, PA
Step 3: View the best colleges and universities for Client Care Representative.
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