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Fireplace Warehouse & Texas Fireplace Express
Colorado, CO | Full Time
$35k-45k (estimate)
9 Months Ago
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Customer Representative Dispatcher
$42k-53k (estimate)
Full Time | Consumer Services
2 Months Ago
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Mister Sparky Electric is Hiring a Customer Representative Dispatcher Near Colorado, CO
Benefits
Minimum Requirements
Join the Mister Sparky Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Training & development
Minimum Requirements
- High school diploma or equivalent; additional education or certifications in customer service or related fields is a plus.
- Proven experience in dispatching roles, minimum 2 years.
- Must have experience in scheduling and dispatching with Service Titan.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Familiarity with the electrical services or home services industry is an advantage.
- Answer incoming customer calls, emails, online forms, and inquiries from third-party apps promptly and courteously.
- Provide accurate information about our services, pricing, and scheduling.
- Schedule service appointments and manage the dispatch of electricians efficiently.
- Coordinate with the service team to ensure timely and effective service delivery.
- Handle customer complaints and issues, providing appropriate solutions and follow-up to ensure customer satisfaction.
- Maintain accurate records of customer interactions, service schedules, and other essential data.
- Collaborate with the management team to optimize service routes and schedules.
- Assist in various administrative tasks as needed, including managing inventory.
Join the Mister Sparky Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
- Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
- Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
- Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Consumer Services
SALARY
$42k-53k (estimate)
POST DATE
07/31/2024
EXPIRATION DATE
08/17/2024
WEBSITE
mistersparky.com
HEADQUARTERS
CHERRYVILLE, NC
SIZE
100 - 200
FOUNDED
1996
CEO
BRADLEY WISE
REVENUE
<$5M
INDUSTRY
Consumer Services
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