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1 Client Support Representative Job in Cherryville, NC

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Mister Sparky of Cherryville, NC
Cherryville, NC | Full Time
$33k-42k (estimate)
5 Months Ago
Client Support Representative
$33k-42k (estimate)
Full Time 5 Months Ago
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Mister Sparky of Cherryville, NC is Hiring a Client Support Representative Near Cherryville, NC

Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Training & development
Join Our Team of Professional Electricians
Do you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, you’ll be fit for our team! Opportunities for professional electricians and customer service professionals are now available across the country.
JOB SUMMARY
A Mister Sparky client care representative answers incoming client telephone calls and contacts clients to see if how their experience was with Mister Sparky.
JOB DUTIES
  • Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
  • Good communication with the client is essential! The ideal client care representative has a courteous and pleasant demeanor, whether on a phone call or not
  • Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
  • Notifies clients ahead of time if the electrician is not going to arrive at their home within the scheduled time window
  • Calls Agreement Membership clients, as scheduled service appointments should be booked to make up for any shortfall of repair calls
  • Client Checkups
  • Monday - Saturday
MINIMUM REQUIREMENTS 
  • High school diploma or equivalent required
  • Above-average verbal and telephone communication skills are essential
  • Must have good computer software skills
  • Prior customer service experience preferred
  • Full Time
  • M-F 10am - 3pm Sat 8-5 Rotation
  • Tuesday - Saturday

Job Summary

JOB TYPE

Full Time

SALARY

$33k-42k (estimate)

POST DATE

02/05/2024

EXPIRATION DATE

08/04/2024

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The job skills required for Client Support Representative include Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Support Representative positions, which can be used as a reference in future career path planning. As a Client Support Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Representative. You can explore the career advancement for a Client Support Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Support Representative job description and responsibilities

Client support representatives manage client relationships and provide customer support.

02/19/2022: Chattanooga, TN

Client support representatives help customers resolve technical problems associated with a product or service.

02/02/2022: Asheville, NC

They also ensure compliance with standards established procedures for addressing client concerns.

02/03/2022: Kansas City, MO

Client support representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

01/27/2022: Ventura, CA

They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

03/21/2022: Medford, OR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Support Representative jobs

For this kind of job u need to practice active listening and learn to empathize with your customers.

01/28/2022: Terre Haute, IN

Familiarity with your products or services can do good for you as you work as customer support rep.

01/25/2022: Akron, OH

Client support representatives need to be current on technological developments and trends to be effective on their job.

02/25/2022: Harrisburg, PA

Client support agents can find out which tickets need their attention the most by creating customized ticket views.

04/14/2022: Nashville, TN

Soft skills like Teamwork, Customer Satisfaction, Problem Solving, Negotiation and Communication are essential for Customer Support Representative roles and jobs.

01/27/2022: Wichita Falls, TX

Step 3: View the best colleges and universities for Client Support Representative.

Butler University
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