What are the responsibilities and job description for the Application Support Analyst position at Mitchell Martin Inc.?
Title: Application Support Analyst
Location: Northeastern Region (Hybrid, 1 Day Onsite)
Employment Type: Contract
Description
Pay Range: $59-$80/Hr
Benefits
Learn more about our benefits offerings here: https://www.mitchellmartin.com/careers/benefits-perks
EEO Statement
Learn more about our EEO policy here: https://www.mitchellmartin.com/eoe-statement
Location: Northeastern Region (Hybrid, 1 Day Onsite)
Employment Type: Contract
Description
- We are seeking an Application Support Analyst to manage and support a diverse portfolio of front-office applications.
- This role involves troubleshooting, diagnosing, and resolving issues while collaborating with internal teams to enhance system functionality.
- Responsibilities include managing user access, ensuring compliance with security standards, and maintaining comprehensive documentation for features and audits.
- Candidates should have a strong background in technical support and be adept at client onboarding into new systems within a financial services environment.
- 3-7 years of experience in technical support or application support.
- Expertise in diagnosing and solving technical problems.
- Experience with managing user access and system audits.
- Familiarity with banking or financial services applications.
- Proficiency in troubleshooting common data systems.
- Exposure to security protocols, such as SOC1 and SOC2.
- Basic knowledge of SQL and scripting languages like Python.
- Knowledge of market data and trading applications.
- Familiarity with IT security administration.
- Understanding of cloud-based identity systems.
Pay Range: $59-$80/Hr
Benefits
Learn more about our benefits offerings here: https://www.mitchellmartin.com/careers/benefits-perks
EEO Statement
Learn more about our EEO policy here: https://www.mitchellmartin.com/eoe-statement
Salary : $59 - $80
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