Position Summary

Perform duties to provide customer service to promote good will and improve sales.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

What You'll Do: 

1.Provide customer service by answering phones, quoting prices, checking inventory, taking and confirming orders, tracking delivery and order status, expediting delivery, and resolving routine complaints or problems.

2.Performs data of enter new orders into system, and modify, expedite, cancel, or confirm existing orders in accordance with standard procedures. Prepare invoices and packing slips.

3.Receive incoming faxes and distribute to appropriate persons.

4.Keep up-to-date on new products and sales promotions.

5.Maintain office and customer files.

Skills You Need:

1.Communication, Oral and Written

2.Customer Focused / Interpersonal

3.Problem Solving

4.Quality and Quantity of Work

5.Job Knowledge

6.Self-management

Why choose Mitutoyo?
Mitutoyo America Corporation is a leader in the field of precision measuring tools and instruments. We serve an important role in providing state-of-the-art measurement products to manufacturing companies throughout North America. We are the only full-line provider of Metrology solutions in North America that can satisfy every measurement challenge faced by our customers. Our benefits include:

• Competitive Salary package - $22 - $23 Per Hour
• Minimum 17 days PTO plus at least 10 paid holidays per year
• Shut down period at the end of the year
• Medical, Dental, Vision & Life Insurance
• STD, LTD, Employee Assistance Program
• 401(k) Plan plus company match
• Tuition Reimbursement
• Service Recognition
• Company Vacation House in Florida

Supervisory Responsibilities: There are no supervisory responsibilities for this position.

Work Environment: Office Environment.

Physical Demands: The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

Position Type and Expected Hours of Work: This is a full-time position.

Monday – Friday 8:30AM-5:00PM

Travel: There is no travel associated with this position.

Required Education and Experience: High School Degree or Equivalent; One year experience.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reports to: Customer Service Supervisor

Equal Opportunity Employer: Disability & Veteran