Job Overview: We are actively seeking a dedicated Call Center Representative to join our dynamic in-office team. As a key member of our customer service department, you will play a crucial role in ensuring excellent customer experiences through effective communication and proficient data handling. This position requires strong interpersonal skills, a keen attention to detail, and the ability to navigate various customer inquiries with professionalism and efficiency.

Requirements:

• Proficiency in English: Fluency in English is essential for clear and effective communication with our diverse customer base. Multilingual abilities are considered a significant advantage.
• Excellent Communication Skills: The ability to articulate information clearly and concisely over the phone is crucial. You should possess strong listening skills to understand customer needs and provide appropriate solutions.
• Strong Data Entry Skills: Accurate and efficient data entry is fundamental to maintaining comprehensive customer records and ensuring smooth operational processes.
• Previous Call Center Experience (Advantageous): While not mandatory, previous experience in a call center environment will be highly beneficial. Familiarity with phone etiquette and customer service best practices is advantageous.
• Commitment to Work Schedule: This role operates Monday to Friday from 9:00 am to 6:00 pm. We are unable to accommodate alternative schedules or remote work arrangements.

Compensation: We offer competitive compensation based on experience and performance:

• Starting Salary: $45,000 - $75,000 per year ($850 - $1,500 per week).
• Experienced Salary: $75,000 - $125,000 per year.

Candidates with prior call center experience or a demonstrated ability to learn quickly may qualify for higher compensation within these ranges.

Paid Training: We provide comprehensive in-office training to equip you with the skills necessary to excel in your role. During your first week, you will receive dedicated training and support from your team leader. Continuous training and professional development opportunities will be available to further enhance your capabilities and career progression.

Application Process: To apply for this position, please submit your application through Indeed. Highlight your relevant experience, communication skills, and any customer service expertise that aligns with the responsibilities of this role.

Join our team and contribute to our commitment to delivering exceptional customer service experiences. We look forward to welcoming motivated individuals who are eager to grow and succeed in a supportive and dynamic work environment.

Apply on Indeed today to start your journey with us!

Job Type: Full-time

Pay: $850.00 - $1,250.00 per week

Benefits:

• On-the-job training

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Experience:

• Call center: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Commute:

• Orlando, FL 32809 (Required)

Work Location: In person