167 Customer Service Analyst (Help Desk) Jobs in Columbia, SC
MM International is Hiring a Customer Service Analyst (Help Desk) Near Columbia, SC
Location: Columbia, SC (Onsite)
Duration: 6 months Contract to HireVisa – GC or USC
Rate - $20/hr on c2c all inclusiveDuties And Responsibilities
- Receives, investigates and responds to customer inquiries regarding complex products, services and issues via all channels through which customers are served.
- Will train on new business applications and be prepared to support upcoming system implementations.
- Maintains high levels of customer satisfaction, and demonstrates commitment to quality related to operational and technical support of complex products and/or processes of the Bank. Knowledge of major products and services and has the ability to apply this knowledge appropriately.
- Learns existing business applications, how they interact with other applications and provides timely support to end users.
- Resolves customer/ Association partner inquiries and issues. Recommends appropriate solutions.
- Education and/or experience equivalent to an Associate Degree in Business
- Experience in customer support/call center environment preferably dealing with PC and application software, mainframe and client server computer systems
- Certified Help Desk Professional preferred.
- HIPAA certified preferred.
- Ability to communicate/interact effectively with customers, users, technical experts, and all levels of management
Job Summary
Contractor
Business Services
$53k-67k (estimate)
06/10/2024
10/14/2024
mandminternationalinc.com
HONOLULU, HI
25 - 50
2008
DENNIS MITSUNAGA
<$5M
Business Services
Related Companies
The following is the career advancement route for Customer Service Analyst (Help Desk) positions, which can be used as a reference in future career path planning. As a Customer Service Analyst (Help Desk), it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Analyst (Help Desk). You can explore the career advancement for a Customer Service Analyst (Help Desk) below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
