JOB DUTIES

Establishes communications systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment.

Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools; assessing installation site; and preparing an installation diagram.

Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; and coordinating with contractors.

Verifies service by testing circuits, equipment, and alarms; and identifying, correcting, or escalating problems. Documents network by labeling and routing equipment and cables and recording configuration diagrams and specifications.

Maintains network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation. Maintains customer rapport by listening to and resolving concerns and answering questions.

Maintains safe work environment by following codes, standards, and legal regulations. Keeps supplies ready by inventorying stock, placing orders, and verifying receipt. Updates job knowledge by participating in educational opportunities and reading technical publications.

Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. 

Experience in structured cabling procedures.

Complies with all MMC policies and procedures.

Performs other duties as assigned.

MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

Bachelor’s degree in computer science, electrical/electronic engineering, information technology, or another related field. Associate degree in a related technical discipline, or the equivalent combination of education, technical training, or work experience. One to three years of related IT/telecommunications experience. Data Center/PoP/Central Office installation experience preferred. Prior experience with VOIP. Prior experience with SIP Trunking implementations. Experience with basic networking protocols including DNS, DHCP, VPNs, WAN/LAN TCP/IP

WORKING CONDITIONS

Primarily in an office setting. May be required to be in various hospital departments. May need to work under stressful situations with frequent interruptions.

DISCLOSURE

MMC commits to review, under the intent of this standard, and in coordination with medical professional opinion’s and physical demands job analysis performed by certified professionals, an individual’s ability to be reasonably accommodated within the role they are responsible and qualified to perform.

MMC is committed to complying with the Americans with Disabilities Act (“ADA”) and providing equal opportunity employment for qualified persons with disabilities. All employment practices and activities are conducted on a nondiscriminatory basis. Meadville Medical Center will follow any state or local law that provides individuals with disabilities greater protection that the ADA.

Every effort has been made to make your job description as complete as possible. However, this in no way states or implies that these are the only duties you will be required to perform. The omission of specific tasks does not exclude them from the position if the task is similar, related, or is a logical assignment to the position, or is imperative for patient care and to meet emergency situations.