Job Responsibilities

• Greet and seat guests in a professional and friendly manner.
• Present menus, take food and beverage orders and provide recommendations when necessary.
• Ensure accuracy in order-taking and communicate orders to the kitchen staff promptly.
• Serve food and beverages to guests, following established serving standards.
• Check on guests regularly to meet their needs and address any concerns or requests.
• Prepare and deliver accurate and timely guest checks and process payments using the POS system.
• Maintain a clean and organized work environment, including setting up and breaking down tables.
• Collaborate with other team members, such as kitchen staff and hosts/hostesses, to provide a seamless dining experience.
• Adhere to health and safety standards, including proper food handling and sanitation.
• Handle guest feedback and resolve any issues or concerns professionally and promptly.

Skills

• Excellent customer service skills
• Strong communication skills
• Team player mentality
• Ability to handle difficult situations with grace and professionalism
• Basic math skills for processing payments and making change
• Knowledge of wine and beer pairings
• Familiarity with fine dining etiquette and service standards