Janitorial Manager

About Mobile Loaves & Fishes

Mobile Loaves & Fishes (MLF) is a social outreach ministry that has been empowering communities into a lifestyle of service with the homeless since 1998. Founded in Austin, Texas, the organization serves its homeless neighbors through three core programs: Truck Ministry, Community First! Village, and Community Works. Often referred to as the most talked about neighborhood in Austin, Community First! Village is a 51-acre master planned development that provides affordable, permanent housing and a supportive community for men and women coming out of chronic homelessness. We are now embarking on a new phase of community expansion, adding more than 1400 new neighbors over the next 5-10 years.

About the Role

The Janitorial Manager is a key new position within the Grounds & Facilities department at Community First! Village (CFV), a unique multi-unit residential property dedicated to offering homes and dignified work opportunities to CFV neighbors who have experienced chronic homelessness. This vibrant community features a diverse array of tiny homes, Park Model RVs, offices, commercial buildings, and other unique residences, accommodating over 500 community neighbors and staff members.

This role involves managing Janitorial Coordinators and a diverse team of formerly homeless independent contractors to ensure the cleanliness and upkeep of CFV facilities. The Janitorial Manager will be highly organized, detail-oriented, and have a strong focus on building positive relationships within the community.

This is a full-time, non-exempt position reporting to the Director of Grounds & Facilities. Due to the nature and requirements of the position, hours are typically 8am-5pm Monday-Friday. On-call availability over weekends and holidays required. The Janitorial Manager will office at Community First! Village located at 9301 Hog Eye Road, Austin, TX 78724.

Duties & Responsibilities

• Lead, manage, and motivate team of Janitorial Coordinators
• Responsible for hiring, onboarding, and managing new Janitorial Coordinators
• Delegate responsibilities effectively, ensuring tasks are completed on time and in accordance with established standards
• Responsible for implementing procedures and processes in writing for the overall department to scale and sustain the program
• Provide oversight of the Janitorial Coordinators' paperwork and weekly contracts for the neighbor contractors
• Provide oversight of the management of janitorial supplies and storage for the neighbor contractors
• Assure training is provided to the Janitorial Coordinators and contractors ensuring clear communication with the Facilities Team over work requests
• Conducting regular quality control on facility cleanliness and notifying the Janitorial Coordinators as soon as possible of any recurring issues, unforeseen conditions, or contractor no-shows that will affect the quality or cleanliness of the facilities
• Coordinating with other MLF Staff for additional or special janitorial needs
• Continually monitor all equipment and supplies for proper safety requirements and inform Safety Coordinator and the CFV Property Manager of any unsafe conditions
• Attend weekly team meetings, monthly staff meetings, and other meetings deemed necessary
• Other Duties & Responsibilities as needed

Knowledge, Skills, Abilities & Principles

• MLF is a faith-based organization whose ideals and philosophy come directly from the Gospel of Jesus Christ. As an organization, we strive to reflect this precept in our communications, both internally and externally.
• Commitment to serving those who have experienced homelessness and personal alignment with MLF's vision, mission, core values, and goals
• High school diploma or equivalent
• 5-7 years of experience in the management of janitorial work for commercial, institutional, or residential buildings
• Ability to train (or have training provided) and manage a diverse group of contract workers with a variety of skill levels
• Commercial Cleaning experience a plus
• Inventory Management experience a plus
• Must be knowledgeable about cleaning equipment and practices
• Must be relational and have an enthusiastic positive attitude
• Must work well in group settings
• Strong communication skills
• Strong organizational skills and detail oriented
• Comfortable with holding people accountable for their work
• Must have patience, compassion, and professionalism
• Proficient in Microsoft 365 including Outlook, Word, Excel, and Teams, for efficient communication, documentation, and collaboration
• Must have a valid driver's license

Work Environment & Physical Demands

• Must be able to lift a minimum of 50 lbs.
• Ability to stand, climb, stoop, kneel, or crouch, to reach with hands and arms, and move about the property, including a construction environment
• Exposed to all outside weather conditions, including wet or humid conditions, fumes, airborne particles, and moving mechanical parts, equipment
• The noise level in the work environment is usually moderate; however, some occasional high noise levels may be expected

Benefits

• Day one 100% Employer paid, Health, Dental, Vision, Life, STD & LTD Insurance
• Generous Paid Time Off & Holiday Pay
• Matching 401(k) Retirement Plan
• Corporate Discount Program
• Professional Development Opportunities
• Employee Assistance Program
• Paid Parental Leave
• Wellness Partnership Benefits

MLF PURPOSE / VISION

We empower communities into a lifestyle of service with the homeless.

MLF MISSION

We provide food and clothing, cultivate community, and promote dignity to our homeless brothers and sisters in need.

GOALS

• Transform the way people view the stereotype of those who find themselves homeless
• Reconnect the homeless to self, family and community
• Help the chronically homeless rediscover and utilize their God-given talents to do purposeful work
• Connect human to human, heart to heart through the fellowship of food and hospitality
• Inspire people into a lifestyle of abundance by giving their best first

BELIEF STATEMENTS

The vision is supported by belief statements centered on our belief that homelessness is the result of a profound, catastrophic loss of family:

• God, infinitely perfect and blessed in himself, in a plan of sheer goodness freely created man to make him share in his own blessed life
• By virtue of being created by God in His image, we are all called to live in community and relationship with Him through each other
• The family is the original cell of social life
• You shall love your neighbor as yourself
• All members of the human family are equal in dignity
• The Lord God took the man and settled him in the Garden of Eden to cultivate and care for it. Gen 2:15

CORE VALUES

MLF is committed to fostering a culture that prioritizes relational connection. We believe there is opportunity in every aspect of our work to be relational in a highly transactional world. In this culture, transactions are means to relational ends, not the other way around.​

​​This begins with the countercultural love poured out by Jesus Christ and grows as imperfect individuals strive to show this love to each other human-to-human, heart-to-heart.​

​​Each individual's openness to the journey of their own personal growth is essential in building our relational culture, and we believe this culture flourishes as we each continuously strive to more fully embody these four core values:

• Faith: We define Faith as the foundational belief that our world and all our work belong to God. This allows us to engage in our work with joy and lightheartedness, knowing that we are not ultimately in control.
• Humility: We define Humility as rightly viewing oneself as a single piece of a grander story. This humility leads to a view of oneself that is neither too high nor too low.
• Generous Spirit: We define a Generous Spirit as a readiness to give more grace, mercy, and hospitality than is necessary or expected. This posture allows us to see others for who they are, not what they do.
• Integrity: We define Integrity as a wholehearted commitment to doing right by God, ourselves, and others. This wholeheartedness shows itself in consistently choosing honesty, responsibility and ownership in all actions and decisions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

MLF is committed to creating a diverse environment and is proud to be an equal opportunity employer. Personnel are chosen based on ability without regard to race, color, religion, sex, national origin, genetics, disability, marital status, or sexual orientation in accordance with federal and state law.