Neighbor Care Evening & Weekend Assistant

About Mobile Loaves & Fishes

Mobile Loaves & Fishes (MLF) is a social outreach ministry that has been empowering communities into a lifestyle of service with the homeless since 1998. Founded in Austin, Texas, the organization serves its homeless neighbors through three core programs: Truck Ministry, Community First! Village, and Community Works. Often referred to as the most talked about neighborhood in Austin, Community First! Village is a 51-acre master planned development that provides affordable, permanent housing and a supportive community for men and women coming out of chronic homelessness. We are now embarking on a new phase of community expansion, adding more than 1400 new neighbors over the next 5-10 years.

About the Role

The Neighbor Care Evening & Weekend Assistant is an integral part of the Neighbor Care team, assisting in a variety of operational duties that support the Neighbor Care team in creating a community culture. This position will allow the Neighbor Care team to provide more opportunities to engage with neighbors and more opportunities to volunteer for the greater community.

This is a part-time, non-exempt position reporting to the Neighbor Engagement Manager. Nights and weekends are required. The Neighbor Care Evening & Weekend Assistant will office at Community First! Village located at 9301 Hog Eye Road, Austin, TX 78724.

Duties & Responsibilities

• Provide staffing for evening and weekend coverage in order to assist the Neighbor Care (NC) team, promote a culture of Community, and provide additional volunteer opportunities
• Collaborate with the Neighbor Engagement team and steward evening and weekend neighbor events
• Steward volunteers in the evening and for Saturday Neighbor Care activities
• Staff the Living Room in the evenings and during weekends; assist team during the week as needed
• Empower volunteer groups and volunteers to be creative with the ways they engage with neighbors at the Living Room or neighbor events
• Steward and lead volunteers in caring for the spaces we share by supporting setup, cleanup, and upkeep of MLF resources
• Respond to neighbor issues or emergencies as they may arise
• Document and share vital information with daytime NC staff
• Relay information to neighbors - update bulletin boards, post flyers, deliver birthday meals, deliver individual messages, write messages on our virtual forms of communication, and maintain our public facing calendar for neighbor events
• Support inventory management for Neighbor Engagement tools and supplies
• Partner with onsite partners to increase evening and weekend coverage in their programs and onsite events
• Attend monthly staff meetings, Neighbor Care team meetings, and other meetings as required
• Other Duties & Responsibilities as needed

Knowledge, Skills, Abilities & Principles

• MLF is a faith-based organization whose ideals and philosophy come directly from the Gospel of Jesus Christ. As an organization, we strive to reflect this precept in our communications, both internally and externally.
• Commitment to serving those who have experienced homelessness and personal alignment with MLF's vision, mission, core values, and goals.
• Adapts to big and small changes and quickly formulates alternative plans as needed
• Ability to establish and maintain effective working relationships with other employees, neighbors, and volunteers
• Highly organized and self-motivated
• Strong organizational skills; detail-oriented
• Experience dealing with people who are struggling with their physical or mental health or suffer from addiction
• Must demonstrate patience, compassion, and professionalism
• Ability to work joyfully and connect with diverse and vulnerable populations and organizations
• Demonstrates integrity and strives for excellence in work activity
• A collaborative spirit and ability to work well individually as well as part of a team
• Action Oriented-enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available
• Ability to manage multiple projects in a fast-paced environment
• Good listening skills
• Common sense and judgment in day-to-day matters
• Must have a valid driver's license

Work Environment & Physical Demands

• Ability to move about all phases of Community First! Village
• Ability to frequently move supplies, furniture, and home goods of at least 50 lbs.
• Ability to work extended periods in outdoor weather conditions

Benefits

• Day one 100% Employer paid, Health, Dental, Vision, Life, STD & LTD Insurance
• Generous Paid Time Off & Holiday Pay
• Matching 401(k) Retirement Plan
• Corporate Discount Program
• Professional Development Opportunities
• Employee Assistance Program
• Paid Parental Leave
• Wellness Partnership Benefits

MLF PURPOSE / VISION

We empower communities into a lifestyle of service with the homeless.

MLF MISSION

We provide food and clothing, cultivate community, and promote dignity to our homeless brothers and sisters in need.

GOALS

• Transform the way people view the stereotype of those who find themselves homeless
• Reconnect the homeless to self, family and community
• Help the chronically homeless rediscover and utilize their God-given talents to do purposeful work
• Connect human to human, heart to heart through the fellowship of food and hospitality
• Inspire people into a lifestyle of abundance by giving their best first

BELIEF STATEMENTS

The vision is supported by belief statements centered on our belief that homelessness is the result of a profound, catastrophic loss of family:

• God, infinitely perfect and blessed in himself, in a plan of sheer goodness freely created man to make him share in his own blessed life
• By virtue of being created by God in His image, we are all called to live in community and relationship with Him through each other
• The family is the original cell of social life
• You shall love your neighbor as yourself
• All members of the human family are equal in dignity
• The Lord God took the man and settled him in the Garden of Eden to cultivate and care for it. Gen 2:15

CORE VALUES

MLF is committed to fostering a culture that prioritizes relational connection. We believe there is opportunity in every aspect of our work to be relational in a highly transactional world. In this culture, transactions are means to relational ends, not the other way around.​

​​This begins with the countercultural love poured out by Jesus Christ and grows as imperfect individuals strive to show this love to each other human-to-human, heart-to-heart.​

​​Each individual's openness to the journey of their own personal growth is essential in building our relational culture, and we believe this culture flourishes as we each continuously strive to more fully embody these four core values:

• Faith: We define Faith as the foundational belief that our world and all our work belong to God. This allows us to engage our work with joy and lightheartedness, knowing that we are not ultimately in control.
• Humility: We define Humility as rightly viewing oneself as a single piece of a grander story. This humility leads to a view of oneself that is neither too high nor too low.
• Generous Spirit: We define a Generous Spirit as a readiness to give more grace, mercy, and hospitality than is necessary or expected. This posture allows us to see others for who they are, not what they do.
• Integrity: We define Integrity as a wholehearted commitment to doing right by God, ourselves, and others. This wholeheartedness shows itself in consistently choosing honesty, responsibility and ownership in all actions and decisions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

MLF is committed to creating a diverse environment and is proud to be an equal opportunity employer. Personnel are chosen based on ability without regard to race, color, religion, sex, national origin, genetics, disability, marital status, or sexual orientation in accordance with federal and state law.