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**Overview:** We are seeking a dedicated Service Writer to join our team. The Service Writer will play a crucial role in ensuring smooth operations and excellent customer service in our automotive service department. **Duties:** - Greet customers and assist them with their service needs - Document customer concerns and vehicle issues accurately - Communicate with technicians to ensure timely completion of services - Provide estimates and quotes for repairs or maintenance - Upsell additional services or products as needed - Coordinate with the parts department to order necessary components - Maintain customer records and follow up on service satisfaction **Experience:** The ideal candidate should possess the following skills: - Knowledge of automotive repair and maintenance processes - Familiarity with air brake, brake repair, auto body repair, align, and diesel engine repair - Experience in auto service management or automotive sales is a plus - Strong communication and customer service skills - Ability to upsell services effectively Joining our team as a Service Writer offers the opportunity to work in a dynamic environment where your skills and expertise will be valued. If you are passionate about automotive service and enjoy interacting with customers, we encourage you to apply.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
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Work Location: In person
Full Time
$40k-55k (estimate)
05/31/2024
09/27/2024
The following is the career advancement route for Automotive Service Advisor/Writer positions, which can be used as a reference in future career path planning. As an Automotive Service Advisor/Writer, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Service Advisor/Writer. You can explore the career advancement for an Automotive Service Advisor/Writer below and select your interested title to get hiring information.