Summary

As a Restaurant Crew Member, you aim to consistently deliver great customer service and the MOD Pizza experience. You are a role model of great customer service and help create a memorable, inspiring, and unique experience, while preparing and presenting outstanding pizzas and salads in a cool environment with an authentic vibe.

Key Responsibilities

• Make pizzas, salads and more for the best possible finished product
• Package customer orders ensuring timely, quality, and consistent execution
• Follow all food safety prep and storage standards
• Keep the restaurant clean and ready to deliver the best customer service
• Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift
• Maintain a mindset of serving others and offer your knowledge to support the success of other crew members
• Have fun and work together with the crew to create an authentic customer experience vibe

Physical Requirements

As a Crew Member, you must have the ability to work in an open kitchen environment, rotating between front and back of house.

This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds.

You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc.

Depending on the location, you may need to go up and down stairs and / or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Crew Members and others.

Required Qualifications

• Demonstrate a passion for people, enjoy connecting with fellow crew members and customers
• Ability to follow processes and instructions in a consistent manner
• Have a history of consistent attendance and punctuality
• Show an interest to learn, grow and contribute to the success of the restaurant
• You are at least eighteen years old
• Must obtain a food safety certification and / or alcohol beverage certification within 30 days of your start date or sooner where required by law

• Embrace change and seek to learn and improve every day. It’s not perfection, it’s a commitment to progress
• Focus on finding the solution
• Show patience and grace when answering questions and be of service to others
• Express appreciation for the generosity of others
• Showing compassion, understanding, and willingness to support others
• Demonstrate and embody MOD culture and standards

Working Conditions

• High noise levels due to operations, customers and overhead music
• May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer
• Will work near moving or mechanical parts
• Varying schedule to include evenings, holidays and extended hours as business dictates
• Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization.

At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and / or to otherwise participate in the hiring process, please contact .

In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you.

MOD is a fair chance employer.

Last updated : 2024-06-09