2 Product Support Sales Representative (PSSR) Jobs in Spokane, WA
Modern Machinery is Hiring a Product Support Sales Representative (PSSR) Near Spokane, WA
As Product Support Sales Representative (PSSR), you will be responsible for the coverage, retention, development, and customer satisfaction of a specific group of customers within an assigned territory. This individual should be ambitious and have a passion for delivering innovative product support solutions to Modern's customers.
Annual base salary monthly commission
Responsibilities
- Demonstrate Modern Machinery's core values and promote the mission and vision of the company
- Follow all company policies, processes, procedures. Exercise safe work practices to contribute to the achievement of the company's safety goals
- Effectively communicate with and establish relationships with assigned customers
- Develop sales forecasts and business plans for each customer
- Utilize the company's CRM system to track and maintain customer records
- Promote growth and increase sales activity for parts and service
- Identify new or additional opportunities for aftermarket sales
- Sell service programs
- Perform and coordinate market and opinion surveys
- Provide customers with quotes related to product support
- Perform machine inspections and evaluations
- Communicate the progress of repair(s) to customer's equipment in the shop
- Assist in successfully negotiating and settling customer product support disputes
- Execute on short and long-term goals through good management and planning
Qualifications
Job Requirements/Skills:
- Be a personable, highly motivated, and ethical problem solver who can adapt to all forces around - customers, suppliers, manufacturers, and co-workers
- Requires a valid driver's license and the ability to maintain an insurable driving record
- Provide exceptional customer service
- Ability to take the initiative to accomplish work with little supervision
- Effectively manage relationships both internally and externally
- Good verbal and written communication skills
- Ability to exercise integrity, confidentiality, and discretion
- Excellent time management and organizational skills
- Capable of working with all levels of the organization
- Teamwork: cooperate and support others within the Modern Machinery organization
- High School diploma required. Bachelor's degree preferred and/or 5 years of industry experience and/or training, or equivalent combination of education and experience
- Proficient in Microsoft Office products (Outlook, Word, and Excel)
- Requires prolonged sitting with periodic lifting, walking, standing, bending, stooping, and stretching.
- Must be able to travel on a regular basis to include overnight stays.
Job Summary
Full Time
$64k-86k (estimate)
06/25/2024
07/13/2024
modernmachinery.com
MISSOULA, MT
200 - 500
1944
LAMONT CANTRELL
$50M - $200M
Wholesale
Related Companies
The following is the career advancement route for Product Support Sales Representative (PSSR) positions, which can be used as a reference in future career path planning. As a Product Support Sales Representative (PSSR), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Support Sales Representative (PSSR). You can explore the career advancement for a Product Support Sales Representative (PSSR) below and select your interested title to get hiring information.
