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4 Customer Service Team Member Jobs in Gadsden, AL

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ModWash
Gadsden, AL | Full Time
$36k-47k (estimate)
7 Days Ago
PMTD Restaurants
Gadsden, AL | Full Time
$20k-25k (estimate)
3 Months Ago
Customer Service Team Member
ModWash Gadsden, AL
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$36k-47k (estimate)
Full Time 7 Days Ago
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ModWash is Hiring a Customer Service Team Member Near Gadsden, AL

**Customer Service Team Member**

Attalla, AL, USA ? Gadsden, AL, USA ? Rainbow City, AL, USA Req #12 Monday, February 21, 2022 We are looking for a **Guest Experience Team Member** to be the face of ModWash. Youll be working with like-minded peers to ensure that each guest has an outstanding experience while driving sales of memberships to help grow the ModWash brand. As an added bonus, you will have the opportunity to earn up to **$500 extra** each month based on your membership sales. Plus, who doesnt love a free car wash every As a Guest Experience Team Member, you will not only have the opportunity to impact the business, but also your community!

We at ModWash believe in creating a positive ripple effect. This is what the ModDrop stands for. Each act of kindness, even the smallest positive action will ripple outward to affect others and our communities. **Lets make a ripple effect together.**

What youll do:

* Strive to expand the ModWash brand through membership sales

* Recommend and encourage purchase of additional services

* Evaluate guest needs and answer any questions they may have

* Guide guests through the ModWash experience

* Ensure facilities are always clean and presentable

* Strive to exceed service standards and sales goals

* Earn up to $500 extra per month for membership sales

* Enjoy a free car wash every week

What youll need:

* Strong interpersonal skills

* A willingness to learn and grow

* A passion for serving others

* Persuasiveness and determination

* Comfortability selling services

* Flexibility in scheduling

* A high school diploma

* Ability to lift or move 25 pounds

Who you are:

* **Confident** : I project a professional image and positive energy. I take ownership of the cleanliness of the property. I am passionately focused on self-improvement and learning. I represent the ModBrand with pride.

* **Safety Driven** : I am committed to following processes to ensure the safety of all. I take action if I see unsafe conditions or behavior. I avoid distractions and strive for excellence in my workmanship. I am protective of company resources and materials.

* **Efficient** : I recognize my customers time is a luxury. I have a massive sense of urgency. I will provide accurate and timely information. I am mentally present and focused. I am organized and prepared.

* **Guest Obsessed** : I get guests comfortable by smiling, making eye contact, and offering amenities. I will deliver mind blowing customer service by using my imagination. I have a Servants Heart and will create great memories. I show that I care by expressing my intentions.

*ModWash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.*

*Upon offer, selected candidates are required to complete a pre-hire background*

*Job Types: Full-time, Part-time*

**Other details**

* Pay Type Hourly

* Hiring Rate $11.00

Job Summary

JOB TYPE

Full Time

SALARY

$36k-47k (estimate)

POST DATE

06/29/2024

EXPIRATION DATE

07/17/2024

WEBSITE

modwash.com

HEADQUARTERS

Chattanooga, TN

SIZE

<25

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The following is the career advancement route for Customer Service Team Member positions, which can be used as a reference in future career path planning. As a Customer Service Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Team Member. You can explore the career advancement for a Customer Service Team Member below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Team Member for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Collecting and analyzing customer feedback can also be a part of their customer service job tasks.

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Agents may also personally follow up with customers to find out how the solution worked for them.

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Demonstrate sound knowledge of the product/service and suggest a solution to the customer right away.

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They will access customer requests from multiple communication channels through a unified database, automate repetitive tasks, and ensure deadlines are being adhered to.

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Customer service members do financial management of customer services, troubleshooting, processing orders, upgrades, complaints handling and escalation.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Team Member jobs

A great customer service member knows how to relate to anybody, but they’re especially good with frustrated people.

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Responding to questions with positive language can greatly affect how the customer hears the response.

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Customer service experience goes beyond call centers and emails.

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Seek out unique touch points to build positive customer experiences.

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Customer service reps need to equip themselves with the necessary knowledge and skills they need to connect with and help customers.

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Step 3: View the best colleges and universities for Customer Service Team Member.

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