JOB SPECIFIC COMPETENCIES

Technical Skills 

- Remains knowledgeable and competent in all policies, procedures and protocols.
- Maintains laboratory equipment and assists in troubleshooting
- Remains knowledgeable of quality control data of reported tests- Follows section’s inventory control system to ensure effective use of supplies and reagents.
- Complies with safety guidelines and procedures and adheres to regulatory mandates- Maintains proficiency in all computer functions.- Attends/participates in sectional and team in-services and meetings

Productivity and Communication / Team Work

- Adjusts, prioritizes, and organizes work to achieve maximum productivity to meet the workload demands of the section.
- Assists peers and supervisors with tasks after completion of assigned work.
- Adheres to attendance policy, begins work as scheduled.
- Works independently and also when necessary within the team, utilizes resources available to maximize efficiency.
- Initiates communication with others; works well with others to ensure the work gets done to standard and on time; is accepting of and values individual differences
- Remains responsible and accountable for all actions

 Quality Commitment and Enhancement

 - Participates in training students, employees and fellows.
 - Participates in process improvement projects.
 - Validates and evaluates new methodologies and tests with the help of Lead, Sr. Scientist or Laboratory Supervisor and technical support.
 - Adheres to and understands CAP and CLIA Guidelines;- Reviews and follows SOPs

 Customer Service

- Manages all customer service interactions with diplomacy, actively facilitating resolutions to problems and addressing the needs of clients both internal and external

 Computer Skills

- Maintains proficiency on computer functions in the lab processes.
- Properly acquires specimen data into computer system(s).
- Analyzes and evaluates patient results correctly and appropriately.
- Stores patient information and results to allow easy future access as required.

Other duties as assigned