** Host**

**Job Category****:** Front of House **Requisition Number****:** SSAMS002493 Showing 1 location **Job Details**

**Description**

**Momofuku**

Established by chef and founder David Chang in 2004 with the opening of Momofuku Noodle Bar, Momofuku has grown to include restaurants in New York City, Washington D.C., Sydney, Toronto, Las Vegas, and Los Angeles; a casual chicken spot (Fuku); and a bakery (Milk Bar), established by award-winning pastry chef Christina Tosi. The restaurants have gained world-wide recognition for their innovative take on cuisine, while supporting local, sustainable and responsible farmers and food purveyors.

**About Momofuku Ssm Bar - South Street Seaport**

Momofukus Ssm Bar is a New York Korean restaurant from Chef David Chang. Ssm Bar serves an ever-changing roster of dishes and festive cocktails by the water at Pier 17. It features a harborside patio, bar, and private dining rooms.

As the first (and last) point of contact, Momofuku **Hosts** are friendly and warm, yet professional and exacting. We are looking for well-presented, engaging individuals who will be excited to provide knowledgeable, approachable, efficient, energetic, and thoughtful service while upholding Momofuku standards and values.

At Momofuku, we value our team members and make it a priority to offer competitive compensation packages that encourage longevity with the company and long-term growth. We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, and dining discounts, plus more after required wait periods. We encourage our team members to grow and learn, and offer many opportunities for personal and career development.

**Responsibilities**

* Greet all guests entering the restaurant and thank all guests leaving the restaurant

* Manage reservation system

* Ensure reservations are prioritized and seated in a timely manner

* Strive to accommodate walk-in guests whenever possible

* Clearly and politely communicate with guests when delays and/or waits occur

* Maintain an organized floor by quickly and efficiently seating guests according to company standards

* Ensure guests are seated in adherence to current city and state health and safety regulations, and that they are complying with those regulations throughout their meal

* Understand and operate the reservation/seating system

* Maintain professional and warm guest communications - inside the restaurant or via phone/email

* Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit

* Communicate respectfully and clearly with service team and management

* Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service

* Engage management for any guest issue or complaint

* Maintain cleanliness and organization at the host stand and front door area

* Additional service and/or operational tasks as determined by manager

* Adhere to grooming and dress code standards

* Assist teammates to anticipate all other FOH needs

**Skills and Requirements**

* Minimum 1 year of host and/or restaurant experience in a high volume environment

* Excellent communication and interpersonal skills

* Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude

* Ability to work in an organized and professional manner

* Receptive to constructive criticism and performance feedback

* Able to work in a standing/walking position for long periods of time

* Ability to demonstrate quick thinking and adaptability in a constantly changing environment

The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Under the Key to NYC order, Momofuku is prohibited by law from allowing unvaccinated employees to work indoors. Momofuku makes reasonable accommodations for employees who are unable to show proof of vaccination because of disability, pregnancy, religious belief, or status as a victim of domestic violence, stalking, or sex offenses. Reasonable accommodations include telecommuting and working exclusively outdoors and not entering the restaurant for any purpose other than to briefly use the locker room. Momofuku Ssam Bar does not currently have any available telecommuting positions or positions where the employee is not required to enter the restaurant to perform their job duties. If hired, you will be required to show proof of vaccination.

*Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.*

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