Monarch Behavioral Health is an outpatient group counseling practice in Meridian, ID.

Monarch is locally owned and operated and was established in Meridian, Idaho in 2013. Conveniently located off the Eagle Rd. exit, we are a growing group of professionals (currently 19 counseling providers) that love our community and are committed to helping people thrive. We are pleased to be looking for a Client Care Coordinator to join our team.

• Monday thru Friday 35-40 hours a week. Hiring immediately
• Paid time off available
• Medical/Dental/Vision and retirement matching
• Fun, supportive and collaborative group environment

Client Care Coordinator Responsibilities

• Answer and return phone calls and text messages
• Provide additional administrative support to our current administrative team
• Schedule/reschedule client visits
• Collect payments
• Verify insurance
• Provide receptionist coverage on occasion when the Office Manager is not available to cover reception duties.
• Help with scheduling new client intakes when needed.
• Ensure new clients are loaded into our system accurately and all required documentation has been received.
• Help operations manager with billing/operations requests.
• Monthly administrative staff meetings.
• Additional responsibilities as assigned by the supervisor.

Qualifications

• Billing experience preferred.
• Must have a minimum of 2 years experience working in an administrative position in a multi provider medical/dental or behavioral health office required.
• High School diploma or equivalent
• MUST HAVE excellent organizational skills and attention to detail.
• Must have excellent communication and interpersonal skills as well as being very kind and compassionate.
• Must be self directed, proactive, and able to work independently
• Strong communication skills
• Proficiency in office management software and electronic health records (EHR) systems.
• Knowledge of medical billing practices, insurance verification, and coding a plus.
• Ability to multitask and thrive in a fast-paced environment.
• Commitment to providing compassionate care and creating a positive patient experience.

Job Types: Full-time, Part-time

Pay: $17.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Psychiatry

Schedule:

• Monday to Friday

Experience:

• Medical administrative support: 2 years (Required)

Work Location: In person