Job Summary
Responsible for the supervisory duties associated with the execution of private and club events while also working to support a la carte/member areas of the club as needed.
Job Description: ASSISTANT FOOD AND BEVERAGE MANAGER/EVENTS FOCUS
Reports To: PRIVATE EVENT MANAGER/ DIRECTOR OF FOOD AND BEVERAGE
Activities & Responsibilities
o Ensures that stations and pre-meal side work is ready for service.
o Actively supervises and executes private events and member functions from set up to breakdown.
o Is well versed in all menus both food and beverage, private events and a la carte.
o Responsible for the training of staff to the standards set forth in the MGC service training manual.
o Responsible to hold employees accountable to the policies and procedures set forth in the MGC service training manual and MGC employee hand book.
o Communicates well with staff and management at all times.
o Practices MGC service etiquette and protocols as outlined in the MGC server training manual.
o Continually checks with tables/members/clients to ensure Member/Guest satisfaction.
o Assists in opening and closing duties as necessary.
o Responsible for POS operations and maintenance.
o Responsible for ensuring proper POS closing procedures are followed while acting as MOD.
o Keeps tables, chairs, dining areas, prep areas, and service stations clean at all times.
o Advises management of any member complaints as soon as they occur.
o Assigns task lists, i.e., re-setting dining room, re-stock service station, clean up and closing duties and confirms they are complete.
o Completes server report/end of night reports, and submits to accounting as appropriate while acting MOD.
o Ensures that staff adheres to standard uniform policy as outlined in MGC server training manual.
o Arrives on time and ready to work each shift in adherence to the needs of the club.
o Ensures that FOH staff works clean and efficiently in all areas of clubhouse including shared kitchen spaces.
o Fulfills any and all tasks assigned by the Executive Chef/Director of Food and Beverage.
o Provides a warm welcome, magic moment, and fond farewell to each member and guest of MGC.
o Works to execute the vision of continued growth as outlined by the Executive Chef/Director of Food and Beverage.
o Works under the direction of the Private Event Manager and A la Carte F&B Manager to ensure a smooth FOH operation.
Tools & Technology (examples in parentheses)
o Microsoft Word
o Microsoft Excel
o IBS - POS software
Minimum Qualifications
o Able to communicate clearly to the members, guests and staff of Monroe Golf Club.
o Able to work in a standing position for long periods of time.
o Able to lift up to 50lbs, reach, bend and stoop.
o Able to work well in stressful situations.
o Able to work as a team.
o Able to follow directive.