14 Service Technician Jobs in Westborough, MA
Monroe Tractor & Implement is Hiring a Service Technician Near Westborough, MA
The Service Technician is a Diesel technician who preferably has experience in the heavy equipment industry. This person will be required to have mechanical expertise, including diesel, to support the needs of the branch in a professional, safe, and timely manner. You will be performing maintenance services, including repairs for diesel-run equipment.
Pay Range: $24.33 - $37.20 per hour
Technician Benefits
- Annual Tool/Shoe Allowance
- Shop equipped with the newest technology and equipment
- Uniforms provided
- Discounts on products and services
- Highly productive shop
- Continued education, manufacturer hands-on and web-based training
- Competitive wages
- Medical, Dental & Vision Insurance
- 401K Plan Match
- Competitive Paid Time Off Policy
- Short/Long Term Disability
- Family-owned and operated
- Annual Reviews
- Generous Annual Incentive Bonus opportunity
- Prior experience in heavy construction equipment or agriculture equipment is preferred
- Strong independent work ethic but also able to work collaboratively with a team
- Excellent customer service skills; a builder of relationships
- Clear and concise communications
- A strong sense of urgency, focusing on time
- Computer skills
- Provide technical service to equipment.
- Read job orders
- Observe and listen to equipment in operation to resolve malfunction issues and execute work procedures effectively.
- Follow checklists to ensure all critical parts are examined.
- Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
- Test-drive vehicles to ensure that they run smoothly.
- Tag all warranty parts and return them to the warranty clerk.
- Attend training classes and keep tabs on factory technical bulletins.
- Develop and maintain positive relationships with customers to increase overall customer happiness.
- Properly complete the service and/or repairs assigned by the supervisor.
- Complete all work according to the applicable safety requirements and published procedures.
- Participate in, and utilize to the best of one's abilities, technical training as assigned by management.
- Maintain your designated workspace in an organized and clean manner.
- Ensure guest vehicles are returned as clean as they were before being serviced.
- Show the utmost courtesy to all guests, visitors, and dealership personnel.
- Make every effort to achieve the production objectives set by management.
- Adhere to the manufacturer's policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications.
- Any other duties as outlined by the Service Supervisor and, or management.
Pay is commensurate with the applicant's experience, as it relates to the position.
Pay Range
$24.33—$37.20 USD
Job Summary
Full Time
Retail
$59k-79k (estimate)
05/31/2024
07/24/2024
monroetractor.com
CAMPBELL, NY
100 - 200
1951
BILL MEADE
$10M - $50M
Retail
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About Monroe Tractor & Implement
Monroe Tractor provides new and used equipment sales, rental, service, parts and product support for the agriculture and construction industries throughout New York and New England and are the construction and agricultural equipment distributor for Case, Wirtgen Group, Leeboy, and Case IH, Claas, and Krause. Founded in 1951 by Henry Hansen, Monroe Tractor started as a one-machine business out of a small cinder block building. Time passed and industries evolved--and we evolved with them, keeping ahead of new technologies and equipment, and becoming WBE certified in 2014. We now have 13 location...s across 3 states, but our central focus hasn't changed. We're committed to Henry Hansen's vision of taking care of the customer first, and we remain dedicated to our mission: Were here to keep you working.
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