Job Posting: Locker Room Services Manager

Location: Montclair Golf Club, West Orange, NJ 07052

About Us: Join the team at Montclair Golf Club, an iconic establishment known for its exceptional services provided by a professional, highly talented team. We pride ourselves on creating a refined, welcoming environment for our members, ensuring their experiences are unparalleled. We are currently seeking a dedicated and professional Locker Room Services Manager to maintain the high standards we have established for our members.

Position Overview: The Men's Locker Room includes a full-service bar, with breakfast served on the weekends. It is an important amenity and features prominently in the overall golf experience for the men of MGC. The Manager is responsible for overseeing the daily operations of the club’s Locker Rooms, creating an inviting environment for our members. This role requires a hands-on leader who can manage a team, provide exceptional customer service, and maintain the highest standards of cleanliness and organization.

Key Responsibilities:

• Supervise and coordinate the activities of locker room attendants and staff. Manage the Ladies’ Locker Room team.
• Ensure the locker rooms are maintained to the highest standards of cleanliness and organization.
• Greet members and provide assistance as needed, ensuring a personalized and exceptional experience.
• Manage inventory of locker room supplies and amenities, ensuring they are fully stocked and available.
• Handle member inquiries, concerns, and requests promptly and professionally.
• Implement and enforce club policies and procedures within the locker room.
• Conduct regular inspections to ensure compliance with health and safety regulations.
• Coordinate with other club departments to facilitate seamless service delivery.
• Train and develop locker room team to uphold the club’s standards of service.
• Operate the Bar and Lounge areas as comfortable and relaxing venues to enjoy before and after golf.
• Address any maintenance or repair issues promptly, coordinating with the maintenance team as needed.
• Prepare and manage the locker room budget, ensuring cost-effective operations.

Qualifications:

• Previous experience in a supervisory or management role within a luxury or exclusive environment, preferably in a private club, spa, or hotel.
• Strong leadership skills with the ability to motivate and manage a team.
• Excellent customer service skills and a keen attention to detail.
• Strong organizational and multitasking abilities.
• Excellent communication skills, both written and verbal.
• Ability to maintain a high level of discretion and confidentiality.
• Proficiency in basic POS computer applications.
• Knowledge of health and safety regulations.
• TIPS Certification
• Budgeting and P&L skills.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A dynamic and supportive work environment.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to Zoltan Toth, Clubhouse Manager: ztoth@montclairgolfclub.org. 

Application can also be completed at the bottom of our home page on our website: www.montclairgolfclub.org.

Join us at Montclair Golf Club and be a part of a team dedicated to excellence and exceptional service. We look forward to welcoming you to our prestigious community.

Montclair Golf Club is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.