We are looking for a highly skilled and confident Customer Service Representative to join our team at Monte Vista Animal Hospital in Reno, NV.

As a Customer Service Representative, you will be the main point of contact for our customers, delivering exceptional service and support. Your duties will include promptly addressing inquiries, efficiently scheduling clients, and expertly resolving any customer concerns with professionalism in a fast-paced setting. The ideal candidate will exude confidence, possess impeccable communication skills, and demonstrate a relentless dedication to exceeding customer expectations. If you are a proactive problem-solver with a passion for providing excellent customer service, we invite you to take advantage of this exceptional opportunity.

Candidates with previous experience in customer service and the veterinary field are preferred.

At Monte Vista Animal Hospital, the tight-knit team of dedicated veterinarians, veterinary technicians, and support staff work together seamlessly to provide top-notch care to our furry patients and their loving owners.

What makes working at Monte Vista Animal Hospital truly special is the genuine care and compassion we have for both the animals and their owners. Whether it's a routine check-up or a medical emergency, every member of the team goes above and beyond to ensure the best possible experience for our clients and their pets.

The collaborative and supportive environment at Monte Vista Animal Hospital makes it a great place to work. The camaraderie among the team members' shared dedication to animal welfare, and the heartwarming moments of seeing pets recover and thrive make it more than just a workplace – it's a community.

We provide competitive compensation commensurate with experience and a comprehensive benefits package for full-time employees, including 401-K with matching, profit-sharing, PTO, uniform allowance, personal pet discount, and paid holidays.

Qualifications-

- Excellent communication skills, both verbal and written.

- Strong problem-solving abilities and a passion for helping others.

- Ability to work well in a team as well as independently.

- Proficiency in computer and software usage.

- Effective time management and organizational skills.

- Prior experience in customer service roles is a plus.

- A positive attitude and willingness to learn and adapt in a fast-paced environment.

- High school diploma or equivalent; further education or relevant certifications may be preferred.

Pay-

$15-$18 DOE.

A little bit about where we are located- Reno, NV

Reno is known as "The Biggest Little City in the World" and it truly lives up to its name. The city is nestled in the beautiful Sierra Nevada mountain range and offers breathtaking views and an abundance of outdoor activities throughout the year.

One of the best things about living in Reno is the incredible outdoor recreation opportunities. Whether it's skiing and snowboarding in the nearby Lake Tahoe area during the winter, or hiking, mountain biking, and rock climbing in the surrounding mountains during the warmer months, there's always something to do for outdoor enthusiasts.

In addition to the outdoor activities, Reno has a vibrant arts and culture scene. The city hosts numerous events and festivals throughout the year, including the renowned "Artown" festival in July, which celebrates the arts with performances, workshops, and exhibits.

Another great aspect of living in Reno is its close-knit and friendly community. The city has a welcoming and inclusive atmosphere, and there are plenty of local businesses, restaurants, and coffee shops where you can meet and connect with people.

Overall, living in Reno, Nevada is a truly terrific experience. From the stunning natural surroundings to the lively cultural scene and a strong sense of community, it's a place that offers a high quality of life and endless opportunities for adventure and fulfillment.l seeking a supportive and balanced work environment, we invite you to explore our career opportunities at montevistaanimalhospital.com or to apply via Indeed.

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Veterinary experience: 1 year (Preferred)

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• On-the-job training
• Paid time off
• Professional development assistance

Shift:

• 8 hour shift
• Day shift
• No nights

Education:

• High school or equivalent (Required)

Experience:

• Veterinary experience: 1 year (Required)

Work Location: In person