The Hilton Garden Inn Austin NW Arboretum, managed by Moody National Management LP, is looking for a Server to join our team.
You care for guests and for their experience when staying at your property.You believe that early birds get the worm. Your focus on the customer experience is the backbone of the hotel.
For full-time associates we offer competitive pay, flexible scheduling opportunities, paid time off, and comprehensive benefits, including medical, dental, vision, and 401(k) with Employer Match.
We are offering career opportunities, not just jobs. If you are scared, or feel you don't have the qualifications, apply anyway! We don't hire off of key words. We hire real living people who have voices and we want to hear. If you are smart you can learn what you need.
Don't ignore this opportunity.Apply Now! The Server supports the effective operation of the hotel by ensuring a positive guest experience.
The Server will enhance customer service by effectively promoting, taking and delivering food and beverage orders.
Essential Functions:
•Accurately and quickly take and place all food orders with the kitchen.Interact professionally and courteously with the guests during the process.
•Address all guest questions regarding cooking methods, menu items, specials and process of all items.
•Prepare and deliver beverage and dessert orders.
•Check food to ensure that appearance, temperatures and portions appear correct.Deliver food orders in a timely fashion.
•Prepare guest check accurately and present it for payment.Professionally address any related questions or concerns.
•Accurately process cash, credit or room charge payments from guests in accordance with established policies and procedures.
•Buss tables and clean dining area as necessary.
•Other duties as instructed by management.

Job Specifications:
•Solid working knowledge of related company and brand policies, procedures, and services.
•Ability to obtain required food preparation/food handling certifications to comply with applicable state and local ordinances and brand policies.
•Ability to obtain required alcohol beverage serving certifications to comply with applicable state and local ordinances and brand policies.
•Ability to follow written instructions.
•Good command of the English language; second language proficiency desirable
•Excellent time management skills and ability to multi-task and prioritize work
•Ability to maintain customer focus
•Excellent organizationaland planning skills
•Excellent interpersonal skills.
•Ability to work well in a team environment
•Ability to follow corporate and brand standards and procedures

Experience and Education:
•High School education or equivalent work experience
•1 years of experience in food services is highly desirable
•Minimum training required per year as assigned by the company
•Any additional training required by manager

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
•The employee is frequently required to stand, bend, kneel, walk and reach with hands and arms.
•This position requires the ability to occasionally lift products and supplies, up to 50 pounds.
•Ability and willingness to wear uniforms, protective clothing, including hair covers, gloves, aprons and safety shoes.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions at the Company's discretion and on a case-by-case basis.

Work Environment:
•This job operates in a hotel restaurant environment. This role routinely uses standard kitchen equipment and/or utensils.
•Exposure to extremely hot food and beverages.
•Exposure and use of chemical cleaning solutions.
•This position may be full-time or part-time depending on business demands.
•This position works indoors but may be required to go outdoors occasionally.