Moran Transportation is Hiring a Transportation Customer Service Rep Near Rockford, IL
Job Description: Full Time Transportation Customer Service Position with Benefits $18 - $22 Per Hour (DOE), 40 Hours Per Week Shifts Available: 7:00am - 3:30pm 8:30am - 5:00pm MAIN JOB FUNCTIONS:
Resolve and process all related customer inquiries
Answer inbound calls & emails in a professional & timely manner
Organize delivery appointments
Assist the operations team
Data Entry
Provide data entry support across departments
Establish and maintain effective and cooperative working relationships with customers
Essential Functions:
High volume phone calls & emails from external customers
Provide excellent & be considerate to customers, drivers and staff
Required Skills:
High School diploma / GED required
1-2 years High Volume phone calls in an office/trucking environment
Freight experience within the trucking/transportation industry
Strong attention to detail
Ability to prioritize and manage multiple responsibilities
Outstanding communication skills, written and verbal
Commitment to excellent customer service
SUMMARY OF BENEFITS:
Competitive salary
Medical, RX, Dental, Vision
Company provided Life/AD&D policy
401k/Roth with matching – no vesting schedule
Paid holidays
Paid Time Off
Job Type: Full-time Pay: $18.00 - $22.00 per hour Moran Transportation Corporation provides regional, less than truck load (LTL) services throughout the states of Illinois, Indiana, Wisconsin, Minnesota, and Missouri markets. Our team excels at providing exceptional & timely support to each of our customers. We are recruiting dedicated individuals to join our team and support that commitment. Moran Transportation, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Job Requirements:
High School Diploma / GED required, College degree preferred
Knowledge in the transportation industry preferred
Excellent written and verbal communication abilities
Computer proficiency in Microsoft Suites
Ability to multitask is essential
Ability to work Independently as well as with others