Description

Do you love luxury cars? The fast-growing Morgan Auto Group , a Florida leader in automotive retail, is looking to add experienced Warranty Administrator(s) to our team at Southside Kia .

Our growing business has an excellent management team and is family owned and operated! Do you have experience as a Warranty Admin?

Then this position could be a great fit for you!

In addition to competitive pay, we offer our full time associates the following benefits :

• Major Medical Insurance, Dental and Vision Insurance
• Long and Short-Term disability
• Life Insurance
• Paid time off
• 401k with company participation
• Professional work environment, with job training and advancement opportunities

Qualifications

Responsibilities :

• Prepare warranties.
• Clean warranty management schedules.
• Reconcile selected vendor accounts.
• Submit SPP paperwork for all stores.
• Post weekly charges and payments.

Applicant will possess the following :

• Book warranty repair orders and submit claims of manufacturer warranty.
• Maintain receivables schedules; service contract claim submission and follow up.
• Work closely and effectively with team of technicians, service writers, and supervisors.
• Communicate with Service Advisors to define the scope of a warranty claim.
• Process all warranty paperwork to ensure proper documentation and to verify criteria.
• Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and customer records as required by warrantor.
• Stays abreast of all factory recalls, announcements, and procedures.
• Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business.
• Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals.
• Figure out the applicable labor operation code, failure codes, and / or other administrative data required and enter them on orders.
• Ensure that all deductibles are properly documented so they are collected from the customer at the time of repair completion / delivery.
• Review all returned and / or rejected warranty claims and prepare the repair orders for immediate resubmission.
• Maintain record of all claims submitted, returned / rejected and paid and their current status.
• Establish and maintain a record and control of the physical inventory of parts to be returned, inspected, or scrapped by the manufacturer or other warranty authority.
• Provide a weekly report to the service manager regarding claims status.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.
• Ability to work weekends.

Come learn more about what we offer at the ever-growing Morgan Auto Group family of dealerships. It's a truly unique organization with endless career potential.

This is not a remote position.

EOE / DFWP

Last updated : 2024-07-12