JOB SUMMARY
The PSA Case Compliance Manager is a member of the Quality and Compliance team and is responsible for the agencywide quality and compliance activities. This position works to promote quality services to clients and ensures employees follow the rules and regulations of various agency policies and procedures, funder requirements,accreditation standards, and codes of conduct. This position will primarily support Child Welfare type programs. This position will have an emphasis of Prevention of Sexual Abuse. This position works closely with Directors, Vice Presidents, Legal Counsel, and other departments to maintain agency compliance with federal, state, local, and private guidelines.

SALARY: $65,000 with extensive full benefit package

PRINCIPAL DUTIES
•Develop and implement program audit procedures to maintain the agency's compliance with federal, state, local and private funders and with accreditation standards. Report audit results regularly collaborating for the status of reports, reviews, and investigations from various external authorities including but not limited to funding
sources, accrediting organizations, and other external authorities. Reviews Incident Reports, requests clarifying
information or follow-up from staff, categorizes incident and documents accordingly. Conducts focused reviews
and investigations as assigned.
•Evaluate ongoing program compliance activities through activities such as client surveys. Collect and analyze
relevant compliance and risk management information and communicate with agency staff, funders, and other
stakeholders. Participates in agency Risk Management related committees and work groups as assigned.
Coordinates work group and committee initiatives, and directly facilitates selected committees as assigned.
•Serves as the designated Prevention of Sexual Abuse Compliance Manager. Coordinates and
monitors agency efforts to implement and maintain agency compliance with regulatory requirements established
by the Office of Refugee Resettlement and State mandated reporting requirements related to the prevention,
detection, and response to incidents of sexual abuse, harassment, or exploitation of clients. Ensuring that all
employees, contractors, and volunteers receive appropriate training. Works collaboratively with Human
Resources and Volunteer Services to ensure all the above receive mandatory background checks. Ensures that all
Shelter facilities have policies and procedures in place and continuously assess for risk. Promptly responds to all
requests by ORR and State authorities and is accountable for all relevant compliance issues at agency facilities.
Conducts Targeted Case Record Reviews or internal reviews as directed.
•Evaluate compliance training needs. Develop and conduct staff training on various compliance topics, such as
ethical practice, contract review, records management, HIPAA privacy and security, confidentiality, logic model
development and implementation, standardized case management, and incident reporting.
•Supervise Compliance Specialist related positions to ensure compliance coverage for assigned programs and
provide guidance for program evaluation and compliance efforts. Ensure regular supervision and perform annual
reviews with assigned staff.
•Perform other duties as assigned.

MINIMUM QUALIFICATIONS
•Bachelor's degree in social work or related field
•Bilingual (Spanish and English)
•Three years of experience at a non-profit, social services agency, or child welfare related agency.