What are the responsibilities and job description for the Marina Dockmaster position at Morningstar Properties?
Come work in a beautiful setting right on the water! Do you love to work with people? Do you have a positive, uplifting demeanor that is infectious to those around you? Are you the type of person who loves to take the lead, solve problems, and overcome obstacles?
If that sounds like you, wed love for you to join us!
Who We Are:
At Morningstar Marinas, we love what we do and we hope it shows. Weve created a community of boaters who come together to enjoy life on the water, and our role is to provide best-in-class services and amenities designed to make it happen. With coastal locations in NC, VA, GA & FL, we strive for our customer experiences to be as jaw-dropping as our settings.
As part of our team, youll benefit from training programs and development opportunities, a workplace view thats hard to beat in the opposite of a desk job, flexible schedules, and much more. We believe our greatest investments are our people and wed love to invest in you.
Who Were Looking For:
A detail-oriented individual who understands what it means to provide impeccable customer service. A person who listens to understand, and looks to solve problems as they arise. Someone who takes immense pride in their work and can multi-task like a pro. We want a people-person who can easily operate in a flurry of activity, yet remain as calm as a Buddhist monk at a rock concert.
What Youll Do:
- Report to the General Manager and Marina Manager of the marina.
- Create, and operate in, a clean and secure environment that ensures the absolute safety of our employees and customers alike.
- Recognize the value of premium customer service and execute practices that are beneficial to both the customer and the needs and goals of the marina.
- Have a firm grasp on our marina business - from interacting and handling our visiting transient boaters, to managing the flow of the docks, and everything in between.
- Become an expert sales and boating advocate for the best marina in the Southeastern US.
- Drive efficiencies, implement operational improvements, and constantly strive for customer satisfaction
Benefits:
- A very competitive salary that is commensurate with your experience
- Paid time off, and the option to enroll in our benefits package
- A flexible schedule
- A casual, comfortable uniform (were talking t-shirts & shorts)
- Growth opportunities in an established organization
What You Need:
- At least 2 years of experience working in a fast-paced operational environment
- Independence & intuition; curiosity & creativity
- Solid problem-solving skills; the ability to address immediate needs and quickly find resolutions to issues
- A strong willingness to learn not just the immediate dock master duties, but those of the entire marina operation
- Top-notch verbal and written communication skills - this one is non-negotiable
Morningstar Marinas, LLC is an equal opportunity employer.
