38 Customer Service Consultant Jobs in Woburn, MA
Morph Management is Hiring a Customer Service Consultant Near Woburn, MA
You are a natural conversationalist, quick on your feet, and you are adept at building customer relationships and rapport. You can confidently engage customer sales leads and develop an initial interest in our green energy products into a sale. You must be a great student, eager to think outside the box / explore innovative solutions, and able to take advice from senior management and self-correct through supportive coaching and evaluation. Last but not least, you are competitive and can thrive in a startup environment where persistence, grit, and an inherent drive to succeed are the status quo.
What You Will Do Here:
- Collaborate with senior management and team leads to build a network fueled by customer satisfaction. Our mission is to be sure our customers are glad they met us. Our energy efficiency products are industry-leading and we enjoy educating consumers on conservation solutions that they didn’t know were possible and can save them money in the process
- Champion interactive sales presentations to extremely qualified hot leads that demonstrate how homeowners can “go green” and gain access to thousands of dollars in incentives for residential energy and safety retrofits. Use cost-benefit analysis and streamlined technology solutions to take the lead in analyzing customer needs and closing homeowner proposals while ensuring high levels of customer satisfaction
- Be a part of a firm that is dedicated to helping our team members be empowered to grow within the company. We take training and development seriously and are committed to providing continuous opportunities for advancement to those willing and excited to seize them. We have an intense focus on how we can grow individually, as a team and continue to expand our company’s reach to make every home energy efficient
- Join a team of high performers who like to work hard and enjoy themselves while making a difference in the local and global community. Camaraderie is a core value of our team and we encourage participation in our coed sports leagues, regular company outings to Sporting Events and Games, team Happy Hours, and quarterly community service projects
- Engage in a continuous feedback loop centered on improving every facet of our customer experience by analyzing true sales metrics including closing percentages, attrition rates, referral generation, and overall customer satisfaction
- Bachelor’s degree preferred
- Confident and comfortable in a variety of social and business settings with incredible communication skills and business acumen
- Proven track record of achievement in leadership, sports, job promotions, or scholastic awards
- Strong presentation skills, ability to think strategically and problem solve with a knack for organization and attention to detail
- Personal integrity is a must as you care about your personal brand as much as your own
- An educational, positive work environment that is committed to providing you with an opportunity to grow personally and professionally
- Continual advancement opportunities and cross-training in multiple departments. We are dedicated to breaking the mold and promoting from within
- Company culture perks: team outings, company events, regular stand-up meetings to facilitate innovation and new ideas, and continuous collaboration
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Job Summary
Full Time
Business Services
$54k-71k (estimate)
02/15/2024
07/18/2024
morphmanagementgroupinc.com
Little Rock, AR
<25
Business Services
Related Companies
The job skills required for Customer Service Consultant include Communication Skills, Leadership, Attention to Detail, Presentation, Collaboration, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Consultant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Consultant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Consultant positions, which can be used as a reference in future career path planning. As a Customer Service Consultant, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Consultant. You can explore the career advancement for a Customer Service Consultant below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Consultant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Consultant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Consultant job description and responsibilities
Administer all customer orders, provide appropriate consultation to customer for various products and services and place order accordingly.
04/06/2022: Pocatello, ID
Develop and maintain professional relationship with colleagues and stakeholders to provide exceptional customer care services.
04/11/2022: Tacoma, WA
Analyze customer requirement for product and services and provide consultation to select appropriate product.
03/22/2022: Fort Worth, TX
Assist customer service employee and provide backup support.
03/28/2022: Louisville, KY
Monitor all customer calls, analyze problems for products and services and ensure optimal solution for same.
02/15/2022: Kennewick, WA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Consultant jobs
Prior work experience as a Customer Service Consultant will be an added benefit to the candidates.
02/08/2022: Boston, MA
Understand the customer’s expectations.
02/13/2022: Pocatello, ID
Deliver contextual-based support.
03/13/2022: Lansing, MI
Strong communication skills, the ability to work under pressure, a commitment to customer service and computer skills are a necessity for this position.
02/09/2022: New Orleans, LA
Customer Service Consultant focus on deepening their product knowledge and sharpening their customer support skills.
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Step 3: View the best colleges and universities for Customer Service Consultant.
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