This position will be posted until 7/1 or until filled

Please note this employer participates in E-Verify

Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (“MSF”) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Supplemental Life, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.

About MSF

MSF is a national mortgage lender based in Colorado Springs. MSF strongly believes every client should be served with integrity, dignity, and respect. Without compromise, MSF is committed to providing loans that are in the best interest of our clients, not our bottom line. We will continue to educate the community by empowering our clients to make responsible and informed fiscal decisions that result in greater financial peace of mind.

Role Overview

TPO Processors play an integral part and serve as partner and liaison between MSF and our Business Partners. Our team members provide a superior level of customer service to internal and external customers. We take pride in the fact that our team members maintain a positive attitude backed by a strong commitment to the success of the team, reputation of the company and dedicated to finding the best answer or solution for the situation. Our team members are committed to adhering to the integrity of the company’s ability to fund a loan by following established guidelines, policies and procedures found in the Continuity Book and other company-specific resources. The loan processor will work closely with Mortgage Experts to provide an exceptional experience to our customers. The processor will be required to complete tasks assigned in a timely manner.

Essential Duties: In addition to related job duties as assigned, this position will:

• Represent the company in a professional and enthusiastic manner.
• Verify accuracy and consistency of loan application and supporting documentation to ensure all required submissions and quality assurance requirements are met in accordance with company standard.
• Verify all disclosures were provided to the borrower in accordance with state, federal, agency and company compliance standards.
• Verify lock information as applicable.
• Order verifications: VOE, MERS, Flood Certs, Drive Report with undisclosed debt monitoring, tax transcripts.
• Complete all appraisal logging information in Electronic Appraisal Delivery (EAD) portal upon receipt.
• Validate accurate AUS input and findings.
• Validate income and assets for borrowers in accordance with the AUS Findings
• Meet crucial submission and closing deadlines.
• Maintain and cultivate communication with assigned parties.
• Audit and review loan.
• Follow-up on outstanding Post Close conditions.

Qualifications, Experience & Knowledge

• Must have demonstrated experience working with FHA, VA, and USDA loans and websites.
• Superior customer services skills.
• Excellent written and verbal communication skills.
• Attention to detail required.
• Strong time management and organizational skills.
• A team player, ability to work independently.
• Thrive in a fast paced, high production environment.
• Readily embraces change.
• Excellent analytical and decision-making skills.
• Solid computer skills; including Microsoft Office products, DU, LP and GUS experience ideal.

Physical Requirements

• Stationary position; prolonged periods at a desk and working on the computer.
• Occasional movement about inside the office to walk to offices and office machinery.
• Occasional lifting up to 10 pounds, must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, for either extended periods of time or many times throughout the workday.

MSF is an equal opportunity employer. All candidates for employment are considered equally and no distinction is made on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, or veteran status. MSF is also committed to providing qualified applicants and employees reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or employee requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Fair Housing regulations: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Commute:

• Colorado Springs, CO 80920 (Required)

Work Location: In person