11 Sr Customer Service Representative (Inside Sales) Jobs in Port Arthur, TX
Motion Inc. is Hiring a Remote Sr Customer Service Representative (Inside Sales)
Job Duties
- Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
- Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
- May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
- Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
- Orders items to ensure appropriate inventory levels are maintained for customers.
- May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
- Expedites backorders. May pull inventory and prepare order for shipment to customer.
- Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
- Determines the most cost effective shipping method for customer orders.
- May handle customer returns.
- May be assigned to one customer.
- Provides coaching, guidance, and direction to less experienced Customer Service Representatives.
- Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
- May be responsible for quality and/or safety in the branch.
- Performs other duties as assigned.
- Responds to complex customer inquires regarding products, provides quotes, and handles order entry.
- Typically requires a high school diploma or GED
- Five (5) or more years of related experience or an equivalent combination.
- Excellent communication skills including written, verbal, and listening.
- Ability to multi-task and time management skills required.
- Excellent computer skills.
- Excellent negotiation skills.
- Strong product knowledge.
- Reliability, organization, and attention to detail required
- None required.
- None
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Job Summary
Full Time
Business Services
$35k-43k (estimate)
06/02/2024
07/09/2024
FAIR OAKS, CA
100 - 200
2014
MICHAEL HARRINGTON
$10M - $50M
Business Services
Related Companies
The job skills required for Sr Customer Service Representative (Inside Sales) include Customer Service, Communication Skills, Attention to Detail, Customer Relationship, Time Management, Pricing, etc. Having related job skills and expertise will give you an advantage when applying to be a Sr Customer Service Representative (Inside Sales). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sr Customer Service Representative (Inside Sales). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sr Customer Service Representative (Inside Sales) positions, which can be used as a reference in future career path planning. As a Sr Customer Service Representative (Inside Sales), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sr Customer Service Representative (Inside Sales). You can explore the career advancement for a Sr Customer Service Representative (Inside Sales) below and select your interested title to get hiring information.
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