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Help Desk Support (Remote)
$87k-110k (estimate)
Full Time 2 Days Ago
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Motion Recruitment Partners is Hiring a Remote Help Desk Support (Remote)

Job Details

Our client is looking for a Help Desk Support for a 6-month contract working remotely.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 6 months

Required Skills & Experience
  • Associate's degree in a related area
  • 3-5 years of experience in the field or in a related area.
  • Familiar with a variety of the field's concepts, practices, and procedures
What You Will Be Doing
  • Provides support to end users on a variety of issues.
  • Identifies, researches, and resolves technical problems.
  • Responds to telephone calls, email and personnel requests for technical support.
  • Activities include recognition, research, isolation, resolution, and follow-up.
  • Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support.
  • Relies on experience and judgment to plan and accomplish goals
  • Performs a variety of complicated tasks. May lead and direct the work of others.
  • Typically reports to a supervisor or manager.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Job Summary

JOB TYPE

Full Time

SALARY

$87k-110k (estimate)

POST DATE

06/27/2024

EXPIRATION DATE

08/26/2024

WEBSITE

motionrp.com

HEADQUARTERS

Boston, MA

SIZE

25 - 50

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The following is the career advancement route for Help Desk Support (Remote) positions, which can be used as a reference in future career path planning. As a Help Desk Support (Remote), it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Support (Remote). You can explore the career advancement for a Help Desk Support (Remote) below and select your interested title to get hiring information.

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