Our client is seeking a skilled Business Analyst well-versed in local government planning and permitting software systems, particularly Accela. This position may work on-site or remote but should be available to meet on-site in Lawrenceville, GA upon request with advance notice.

This role involves analyzing current business processes, identifying areas for improvement, documenting requirements, and acting as a liaison between business stakeholders and Department of Information Technology Services Accela developers. Proficiency in Accela solution architecture and a solid understanding of planning and permitting operations are essential for effective knowledge transfer and alignment between business needs and technical implementation.

Contract Duration: 12 Months

Required Skills & Experience

• Bachelor’s Degree in Business or IT, or equivalent professional experience.
• 3 years of experience working as an Accela Business Analyst
• 3 years of experience creating/developing/managing Accela system solutions
• 3 years of customer interfacing experience – project oversight, customer presentation
• 3 years of experience utilizing agile project management methodologies
• Advanced skills in Visio, Excel, PowerPoint, Word, Outlook, Teams, SharePoint, Power BI, Jira

What You Will Be Doing

• Daily ResponsibilitiesAssist Planning & Development staff with the analysis, design, and implementation of Accela system solutions.
• Collaborate with cross-functional teams to translate business requirements into technical specifications, ensuring alignment between departmental objectives and Accela system capabilities.
• Drive the development of Accela system solutions and actively engage with users to anticipate and identify potential issues, facilitating proactive resolution and minimizing disruptions.
• Collaborate closely with Accela developers to address identified issues promptly and effectively, ensuring smooth system operation and user satisfaction.