Job Title: Field Service Technician

Location: Van Nuys, CA, 91405

Duration: 3 months Contract to hire

Client: CompuCom Systems

KEY RESPONSIBILITIES:

• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Maintain good customer focus meeting deadlines and service level agreements (SLAs)

Is this a good fit? (Requirements):

• 3 years of related desktop and/or deskside support experience
• Previous Field Service and/or Desktop, POS, printer Break/Fix experience
• Excellent technical troubleshooting and customer service skills
• Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
• CompTIA A is a plus.