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Our client, a premier North Atlanta-based organization in the education sector, is actively looking for a Technical Support Specialist to join their team in Johns Creek, GA. This role is onsite so local candidates are required.
***This is a 6 month initial contract with potential for long-term extension or conversion based on performance***
In this role, you will provide on-site end-user computing support in a school environment including: investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. This will primarily entail providing Tier II level support!
Responsibilities
Required Skills & Experience
Contractor
Business Services
$73k-94k (estimate)
06/02/2024
08/15/2024
motionrecruitment.com
BOSTON, MA
500 - 1,000
1994
BETH GILFEATHER
$10M - $50M
Business Services
The job skills required for Technical Support Specialist include Technical Support, Troubleshooting, IT Support, Active Directory, Initiative, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
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Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Technical support specialists provide computer support for organizations or businesses.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
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Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
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To become tech support, at minimum, an associate degree or certification with on-the-job training.
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Trains customers on how to use hardware and software.
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Be an Oracle Certified Associate.
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