The Project Manager II develops and oversees the operational aspects and scope of a specific large-scale project, generally with system-wide implications. This individual creates and executes project work plans and revises as appropriate to meet changing needs and requirements. Identifies resources and assigns individual responsibilities. S/he effectively applies project methodology and enforces standards while ensuring quality assurance procedures. (A Project by definition must have a timeline with a beginning and end date and differs from a business cycle.)

Duties and Responsibilities

• Plans, directs and coordinates activities of designated project(s) to ensure that goals or objectives of the project are accomplished within prescribed time frame and funding parameters. Alters plans and makes recommendations for future project phases or future projects, based on lessons learned from the project.

• Communicates project initiatives and tasks to team members and committee members clearly and regularly. Confers with staff to outline work plan and to assign duties, responsibilities, and scope of authority. Responds to feedback and status reports from the project team and applicable committees and Directors to revise the project tasks and/or timeline as necessary.

• Works with project team subordinates to set meaningful performance objectives; sets specific performance goals and identifies measures for evaluating goal achievement.

• Provides feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and abilities.

• Communicates high expectations; links performance improvement and skill development to relevant personal and business goals; checks for understanding of and commitment to performance and development goals as well as follow-up activities.

• Provides guidance and positive models to help others develop; seeks suggestions for improving performance; collaboratively creates development plans that include activities targeted to specific goals; leverages environmental supports and removes development barriers; advocates for individual to higher levels of management to create development opportunities.

• Monitors progress toward project milestones to ensure metrics are met in a timely fashion and within prescribed budget including consultants and outside vendors. Prepares project reports for management, client, or regulatory agencies as required.

• Remains informed of changing applicable regulations which may affect project objectives, goals, progress and/or timelines. Alters project plan accordingly.

• Facilitates coordination of all elements which support project work (meetings, agendas, deliverables, etc.). Maintains/updated schedules and calendars. Provides logistical support as needed. Establishes work plans and staffing for each phase of project, and arranges for recruitment or assignment of project personnel.

• Develops a budget for the project and is responsible for the allocation of resources.

• Ensures all staffing requirements and allotment of available resources to various phases of project are met. May contribute to the performance evaluation of the employees associated with the project and may evaluate vendors and consultants and their effectiveness and ability to deliver as promised.

• Maintains effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.

• Initiates and maintains strategic relationships with stakeholders inside and outside the health system (e.g. physicians, cross-functional partners, payers, suppliers, community representatives) to advance clinical and business goals.

• Translates strategic priorities into operational reality; aligning communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results.

• Ensures that those responsible for implementing a strategic initiative have role clarity and accountability for required actions and outputs as well as the authority to act in a way consistent with organizational values.

• Actively maintains a broad awareness of the internal and external environment by accurately perceiving organizational, political, and social dynamics; proactively navigating the stakeholder environment to avoid unwanted or unproductive reactions and consequences.

• Constantly monitors the organization (inside an out) to stay abreast of political realities (hidden agendas, motives, informal power struggles, etc.) assesses the views and positions of stakeholders on key issues.

• Performs other related duties.

Education Requirements

• Bachelors degree or greater preferred, or combination of applicable experience and education

Experience Requirements

• 5 years experience with Master’s degree; 7 years with Bachelor’s degree, of prior healthcare industry experience required, preferably in the areas of project management, change management, health care delivery re-design or integration, health policy reform.