80 Retail Team Member Jobs in Seattle, WA
Mountain Rose Herbs is Hiring a Retail Team Member Near Seattle, WA
Mountain Rose Herbs is seeking Retail Team Members to join our new location! The Retail Team Member must have exceptional customer service skills, herbal/aromatherapy knowledge, a cheerful demeanor, the ability to multitask, and the ability to professionally interact with customers in all circumstances.
This is a part-to-full-time, fast-paced position at 30 – 40 hours per week. The position will have varying work hours which will include nights, holidays, and the commitment to consistently work weekends.
Some of the Key Responsibilities of the Retail Team Member:
- Follow MRH procedures and protocols, including policies set for the retail locations.
- Possess familiarity with print catalog/journal and the website. Correctly use databases, filing systems, and electronic inventory systems to complete assigned tasks and assist customers.
- Learn product codes and company policies including standard responses to queries.
- Expand herbal/natural product knowledge and knowledge of MRH product line to effectively answer product questions.
- Remain up to date on all products, including new products and product changes.
- Professionally and efficiently handle customers face to face and over the phone.
- Handle money transactions correctly; calculate totals, various discounts for sales, and record sales correctly.
- Ensure a positive customer experience through interactions with customers and store presentation to maintain a welcoming atmosphere.
- Follow protocols for safety concerns and theft mitigation and report issues to the Store Manager ASAP.
- Develop a basic understanding of other department processes: Claims & Returns, Wholesale, QC, etc.
- Communicate with multiple departments (via email, chat, and phone) to answer questions, check quantities and other information that is shared daily.
- Gain proficiency in numerous computer applications such as the POS system, MS Outlook, Word, SharePoint, Teams, etc.
- Maintain store cleanliness to provide a safe and clean environment for staff and customers.
- Assist with the creation, maintenance, pricing, and stocking of the store as directed.
- Willingness to learn and perform new procedures, equipment, and technologies.
- Other duties as assigned.
- Dependability – consistently at work and on time, follow instructions, and respond to management feedback.
- Proactivity – continue to develop skills, gain additional knowledge, and solicit feedback for improved performance.
- Perform quick and accurate work with a strong attention to detail and cleanliness.
- Communicate competently, both verbally and in writing, with their supervisors/coworkers for any questions, concerns or issues that arise.
- Deliver outstanding customer service with a professional and cheerful demeanor, both with customers as well as coworkers in person, on the phone, email, etc.
- Stay focused and multi-task in a busy environment that requires working with multiple computer programs simultaneously.
- Learn, retain, and appropriately apply detailed information quickly.
- Follow instructions, work independently as well as work in a team-oriented environment.
- Possess a basic interest in herbal products as well as a willingness to learn more.
- Shift gears at a moment's notice and maintain a professional demeanor in a fast-paced environment.
- $19.97 - $24.21 per hour, DOE
- 100% Medical premiums paid for employee coverage
- 90% Dental premiums paid for employee coverage
- Vision, Term Life, and Short Term Disability
- Alternative healthcare benefits
- Employee Assistance Program
- 401(k) with match
- Paid sick and safe leave in accordance with City of Seattle law
- Paid Vacation based on years of service
- 6 paid Holidays per year
Mountain Rose Herbs, founded in 1987, leads the industry in providing sustainable, organic herbs, teas, essential oils and more to our customers in both the US and Canada. We serve clients through e-commerce, wholesale and retail channels.
Job Summary
Full Time
Retail
$31k-39k (estimate)
06/06/2024
08/05/2024
mountainroseherbs.com
EUGENE, OR
50 - 100
1987
WILLIAM CHASE
$10M - $50M
Retail
Related Companies
About Mountain Rose Herbs
Mountain Rose Herbs offers high-quality organically grown herbs, spices, teas, essential oils, and botanical goods. Since 1987, we have been known for our uncompromising commitment to organic agriculture, fair trade standards, and sustainable business practices. Our core belief that people, plants, and planet are more important than profit guides everything we do. If working for an ethically and environmentally minded business excites you, wed love to have you join the team. We offer competitive wages and generous benefit packages including: health benefits, employee discounts, paid holidays, ...paid time off, paid volunteer time, 401(k), and more. Browse our current opportunities: https://www.mountainroseherbs.com/about/employment
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The job skills required for Retail Team Member include Customer Service, Product Knowledge, Presentation, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Team Member. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Team Member. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail Team Member positions, which can be used as a reference in future career path planning. As a Retail Team Member, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Team Member. You can explore the career advancement for a Retail Team Member below and select your interested title to get hiring information.
If you are interested in becoming a Retail Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Team Member for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Team Member job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Team Member jobs
Conflicts must be avoided among the team members so that they are able to concentrate on their work and do not lose their focus and concentration.
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Listen to what the team member shares about the situation and help each other.
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Retail workers may demonstrate products or give customers advice on the most suitable products for their needs.
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Team members are offered feedback and shown the skills and expected work ethic.
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Team members are under the guidance of their team leaders to ensure that goals are met.
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Step 3: View the best colleges and universities for Retail Team Member.
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