Position Overview

At Mountain Star, Certified Veterinary Technicians are responsible for supporting the ophthalmology and dermatology doctors in providing high quality medicine in a friendly and efficient manner that ensures excellent service to our clients and patients. You will report to the hospital leadership team – the Hospital Manager and Medical Director. Your work will directly support your peers, leadership team, and hospital goals.

Responsibilities

Certified Veterinary Technicians are responsible for the following. This list may be revised at any time and additional duties not listed here may be assigned as needed.

Client Service:

• Check clients in and out for appointments, surgeries, and procedures
• Foster an educational experience for the client
• Provide exemplary communication and customer service
• Explain discharge instructions to clients after appointments, surgeries, and procedures
• Conduct follow up correspondence

Technical Service:

• Manage exam flow, including patient restraint
• Monitor anesthesia for and assist doctors during surgeries
• Provide care and treatments for patients
• Prepare testing for in-house or referral laboratory
• Perform venipuncture and IV catheter placement
• Verify and fill patient prescriptions
• Provide urgent care during emergencies
• Provide cleaning and maintenance for equipment

Clerical Service:

• Maintain accurate medical records
• Answer and direct multiple phone lines
• Respond to emails in a professional, timely manner
• Prepare and process scans and referral reports
• Learn, use, and improve estimates, fee schedules, and other operational documents
• Ensure cleanliness of exam rooms, surgical areas, and treatment area
• Perform other duties as assigned
• Process payments for services rendered

Professional Experience / Skills

• CVT / LVT / RVT license required
• Specialty veterinary medicine experience beneficial
• Ophthalmology and / or dermatology experience beneficial
• Comfortable with anesthesia monitoring
• Consistent phlebotomy skills
• Comfortable with computers and other technology
• Experience with EzyVet software is beneficial
• Fear-free certification encouraged

Personal Characteristics

• Strong enjoyment of client relationship and education
• Compassion toward animals and people
• Strong relationship building skills
• High energy, passion, and drive to be successful
• Aptitude for technology, or willingness to learn
• Ability to process and respond to all communication
• Fast learner, able to multi-task and be flexible to change
• Ability to think creatively and problem solve
• Team player who can work effectively in a fast growing, dynamic environment
• Effective communicator in a variety of situations
• Great attention to detail

Things You Need to Know

• Dependable attendance needed
• Must be able to work shifts that support hospital business hours and until all patients have been discharged
• Potentially subject to high noise levels, bites, and scratches
• Potentially subject to hazardous chemicals
• Allergies to animals must be controllable through medication
• Moves equipment weighing up to 40 pounds

Compensation

• Mountain Star offers full-time team members medical, dental, vision, life insurance, 401k matching, short-term disability, PTO, paid holidays, discounted Veterinary services, Employee Assistance Program, and more. Some benefits available for PT. Waiting period may apply.
• Salary: $30 an hour
• Licensing fees for Certified Veterinary Technicians: CVT / LVT / RVT paid

Job Type: Full-time

Pay: $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Weekends as needed

License/Certification:

• Veterinary Technician Certification (LVT / CVT / RVT) (Required)

Work Location: In person