5 Lead Teller Jobs in Meridian, ID
Mountain West Bank is Hiring a Lead Teller Near Meridian, ID
DUTIES AND RESPONSIBILITIES:
- Assist in training new employees, promote a professional and positive work atmosphere for all operational staff, courteous demeanor and customer service of the highest quality at all times while leading by example.
- Assist the Customer Service Representatives in the performance of their duties and responsibilities including training them in the procedures related to their position, providing additional training if needed. Assume responsibility for all transactions processed by a Customer Service Representative that exceeds their assigned limits by reviewing the transactions and initialing to show approval on those that are authorized. Sign and authorize cashiers checks. Waive service charges and fees when appropriate and within specified authority. Verify teller and vault cash on a routine basis noting discrepancies and/or dollar amounts in excess of assigned limits. Approve temporary retention of excess cash on a limited basis as befitting the circumstances.
- Assist in solving personnel and operational problems within the branch alongside the Branch Manager as well as provide feedback on the performance of subordinate staff to the Branch Manager.
- Respond to customer inquiries and resolve problems regarding operational and depository matters. Provide assistance to customers who need help with their account. Determine account and service needs of customers and prospective customers, referring them to the appropriate person for follow up and close of sale. Back up to the platform staff as needed.
- Oversee the courier process; work with couriers, prepare bags, and ensure all documentation is completed, filed and retained. If items need to be addressed, work with the CSM/Branch Manager. (if applicable)
- Ensure that proper records are maintained and that safeguards and systems are in place for retention and storage as needed. Responsible for the training and adherence to proper security procedures according to established Bank policy.
- This position is responsible in assisting the Branch Manager for the preparation and submission of branch certifications, monthly operational reports, etc. and additional duties as assigned by the Branch Manager.
- Along with the Branch Manager, maintain internal audit functions within branch operations. Report potential losses, fraud, kiting, embezzlement, etc. in a timely manner to the proper authority.
- Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
- High school diploma or equivalent.
- 3 Years banking experience within a branch.
- Good knowledge of banking compliance, policies and procedures
- Excellent customer service skills
- Advanced communication and interpersonal skills.
- Excellent math skills.
- Good compluter skills.
- Prior cash handling experience
- Previous customer service experience
- Jack Henry
- Previous knowledge of MWB products and services
- Previous supervisory experience
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is often required to: sit and stand; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is required to: stand; walk; and lift or reach with hands and arms.
M ust be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.
Specific lifting abilities required by this job include: Exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Mostly sedentary work involves sitting or standing most of the time.
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.
What We Offer COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, and paid sick, holiday, and vacation time. Visit our website for more details! COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out! We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.
Job Summary
Full Time
$35k-44k (estimate)
06/08/2024
07/06/2024
mtnwestbank.com
Nampa, ID
100 - 200
Related Companies
The job skills required for Lead Teller include Customer Service, Cash Handling, Leadership, Products and Services, Internal Audit, Bank Secrecy Act, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Teller. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Teller. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead Teller positions, which can be used as a reference in future career path planning. As a Lead Teller, it can be promoted into senior positions as a Teller Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Teller. You can explore the career advancement for a Lead Teller below and select your interested title to get hiring information.
If you are interested in becoming a Lead Teller, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Lead Teller for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Lead Teller job description and responsibilities
A lead teller oversees the bank teller staff to ensure customers receive friendly and efficient service.
01/14/2022: Norwich, CT
Lead Teller efficiently processing financial transactions and assisting customers, refer customers to banker when opportunity arises.
02/13/2022: Chattanooga, TN
Lead tellers must be able to manage multiple tasks at once while maintaining an eye on the big picture.
03/06/2022: Paramus, NJ
They may also be responsible for the training of new tellers and the supervision of tellers on their shift.
03/04/2022: Rochester, NY
Trained and coached other team member bank tellers with product knowledge, referrals, and ensured they met their performance goals.
03/15/2022: Milwaukee, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Lead Teller jobs
View more details on Lead Teller salaries across the United States.
01/11/2022: Stamford, CT
Leads tellers can earn certifications to gain more practical knowledge of their responsibilities, test their professional skills and further advance their career.
03/05/2022: Rock Island, IL
Add any relevant awards or achievements.
03/13/2022: Greenville, SC
Volunteer for more responsibility.
02/28/2022: Gainesville, FL
Good and accurate cash handling skills will help lead tellers to be successful.
03/27/2022: Raleigh, NC
Step 3: View the best colleges and universities for Lead Teller.
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