AT MOVEMENT, IT’S NEVER BEEN ABOUT THE MONEY

Our bank is driven by loving the people we serve, the dreams they cherish and the communities they embrace.

Our founders believed financial institutions should serve people, not money. In the spirit of “love your neighbor as yourself,” they seized opportunities to step into the chaos and restore integrity and service to the financial system.

You can learn more about our mission and our legacy by visiting www.movementbank.com/about-us.

Company Contact: Lacy Cross

Essential Duties and Responsibilities

Perform all Teller and Customer Service Representative Responsibilities. Refer customers to appropriate departments as necessary. Recommend appropriate solutions and services based on customer need.

• Demonstrate skills and behaviors necessary to achieve growth of deposit solutions, referrals to business partners and sharing successes in an effort to build customer relationships.
• Acquire and deepen customer relationships through the identification of needs and by matching appropriate solutions through deposit growth activities.
• Meet and exceed deposit growth and incentive goals with the utmost of accuracy and highest ethical standards.

Perform all transactions consistent with the role of a Teller including but not limited to:

• Checking & savings transactions, loan payments and account inquiries.
• Sell cashier’s checks and other banking solutions.
• Perform transactions in accordance with bank policies and procedures with a high degree of accuracy.
• Efficiently and accurately perform end of day proving to include taking computer totals, scanning checks, balancing daily work and proving cash drawer.
• Provide a friendly, yet professional level of customer service to both external and internal customers.

Perform all transactions consistent with the role of a Customer Service Representative including but not limited to:

• Open new deposit accounts (for example, Checking, Savings, IRAs, Certificates of Deposit and Money Market Accounts.)
• Order checks and ATM/Debit Cards.
• Accept wire transfer requests, verifying information and availability of funds.
• Provide customers with information on all aspects of deposit accounts and bank services including rates, service charges, restrictions, and other relevant account information.
• May perform the duties of the Safe Deposit Box attendant.
• Assist with administrative and other bank-related activities while not assisting a customer. These tasks could include those assigned by your supervisor or by Operations, Finance or Marketing.
• Perform all other duties as assigned.
• Comply with all applicable banking regulations and BSA/AML program, requirements, and controls.
• Comply with all department and Bank policies and procedures.

Education/Certification

Must be a high school graduate or equivalent.

Experience:

• Relevant: 1 year (Preferred)
• Call Center: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Banking Industry: 5 years (Preferred)

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Arden, NC 28704: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cash handling: 5 years (Required)
• Banking: 5 years (Required)
• Customer service: 5 years (Required)

Work Location: One location