Summary: Is responsible for maintaining a well organized, detailed orientated, smooth running office while performing tasks summarized below.

Reports To: VP, Employee Relations & Administrative Services

Titles Supervised: None

DUTIES

Essential Responsibilities:

1.Maintains all established departmental and facility policies, procedures and objectives. Keeps VP aware of all departmental events. Maintains high level of confidentially.

2.Provides clerical support including: drafting and typing of letters and other communications for individual departmental needs as required, data entry, departmental filing, creates reports as requested, notarizes documents as requested, provides bookkeeping/ billing and reconciliations as needed, sends faxes, answers phones, takes messages and relays information in a timely manner, orders supplies, opens and distributes mail, and maintains office equipment.

3. Provides excellent customer service, organization, direction and support services to Directors/Supervisors, residents, families, staff, visitors and vendors.

4.Inputs daily, weekly and monthly documentation of billing for Finance when requested.

5.Greets assists and directs residents and clients.

6.Handles and coordinates routine office matters independently.

7.Provides feedback, attends departmental meetings.

8.Other related duties as assigned.

QUALIFICATIONS

Minimum Qualifications:

Education:High School diploma

Experience: 3 years of related experience

Licensure: None

Knowledge/Skills/Abilities:

Ability to handle multiple tasks, special projects, demands and deadlines while providing excellent customer service. Attention to details and ability to maintain confidentially. Ability to communicate well at all levels within the organization, read, write, follow up and carry out instructions.

Physical and Mental Demands:

This description of responsibilities is intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities as may be assigned from time to time.