671 Client Services Supervisor Jobs in United States

Mp
Beverly, MA | Full Time
$56k-72k (estimate)
3 Months Ago
Christian Dior Couture
Jersey City, NJ | Full Time
$89k-114k (estimate)
4 Days Ago
Swiss Post Solutions
Hollywood, FL | Full Time
$59k-80k (estimate)
1 Day Ago
Swiss Post Solutions
Santa Clara, CA | Full Time
$67k-88k (estimate)
6 Days Ago
Prestonwood Baptist Church
PLANO, TX | Other
$80k-101k (estimate)
6 Days Ago
Prestonwood Baptist Church
PLANO, TX | Other
$48k-62k (estimate)
1 Week Ago
Aveanna Healthcare
Valparaiso, IN | Full Time
1 Week Ago
Aveanna Healthcare
Brookline, MA | Full Time
2 Weeks Ago
Interim Healthcare Of South Plainfield
South Plainfield, NJ | Full Time
$63k-83k (estimate)
3 Weeks Ago
Companion Pet Services Of Alabama, P.C.
Birmingham, AL | Full Time
$38k-49k (estimate)
6 Days Ago
Private Advisory Group
Redmond, WA | Full Time
$46k-59k (estimate)
7 Days Ago
Tiaa
Denver, CO | Full Time
$78k-101k (estimate)
Just Posted
Senior Helpers Of Fort Collins
Fort Collins, CO | Full Time
$66k-86k (estimate)
Just Posted
Simplex Inc.
Westport, CT | Full Time
$66k-92k (estimate)
Just Posted
North Forty
Hiawatha, IA | Full Time
Just Posted
Ama Consulting
Lanham, MD | Full Time
$81k-103k (estimate)
Just Posted
Iqvia
Morrisville, NC | Full Time
Just Posted
Tiaa
Charlotte, NC | Full Time
$75k-97k (estimate)
Just Posted
Bloomberg Lp
New York, NY | Full Time
$119k-158k (estimate)
Just Posted
Custom Products Corporation
Solon, OH | Full Time
$45k-59k (estimate)
Just Posted
Sps North America, Inc
Cleveland, OH | Other
$52k-68k (estimate)
Just Posted
My Second Home Pet Resort | Nva
Franklin, TN | Full Time
$37k-51k (estimate)
Just Posted
Coast Care Partners
San Diego, CA | Full Time
$82k-102k (estimate)
1 Day Ago
Sps North America, Inc
Culver City, CA | Other
$59k-77k (estimate)
1 Day Ago
Sps North America, Inc
Santa Clara, CA | Other
$66k-86k (estimate)
1 Day Ago
Innovative Services & Solutions, Llc
Ormond Beach, FL | Full Time
$135k-175k (estimate)
1 Day Ago

Client Services Supervisor

Mp Beverly, MA
$56k-72k (estimate)
Full Time | Durable Manufacturing 3 Months Ago

OVERVIEW DESCRIPTION:

The Client Services Supervisor will successfully lead the Account Coordinator team, who are responsible for providing timely payroll and HCM support for our clients. This position requires strong desire to develop and train new employees to establish understanding of payroll, taxes, MP Procedures, and habits that will allow employees to be successful. This position requires a strong desire to provide excellent proactive customer service, superior troubleshooting skills and attention to detail, and the capacity to recognize and pursue growing the relationship with their clients through education and upsell & cross sell opportunities.


WHAT YOU WILL DO: (Responsibilities)

  • Manage all daily activities within the Account Coordinator team using metrics and provide performance management.
  • Leading and motiving team members to provide superior support and service for our clients.
  • Lead efforts coaching and developing technical and customer service skills among teammates.
  • Oversee performance management efforts using scorecards for quantitative and qualitive measures of performance. Discuss weekly with team members.
  • Contact 5 clients a week to do a wellness check on their satisfaction.
  • Ensure that team members process client payrolls accurately and on time.
  • Manage day to day activities across the team, handle escalations and providing guidance to the team as needed.
  • Ensure team members accurately and completely document all customer interactions in Salesforce.
  • Facilitate cross departmental interactions with other teams in MP, to ensure open communications for the benefit of our client's success.
  • Continuously seek out process improvement opportunities and take ownership to implement positive change, while promoting the direction of MP with positivity.
  • Other duties may be assigned as needed.

WHO YOU ARE: (Skills & Qualifications)

  • Associates degree required, Bachelor's degree preferred.
  • 2 years of experience supporting customers.
  • Proven success in a leadership/management position.
  • Strong interpersonal skills, with the ability to communicate effectively, both verbally and in writing.
  • Excellent time management skills, and ability to meet deadlines, prioritize and manage several tasks effectively.
  • Ability to see the big picture, utilizing good business judgement to help our customers be successful with their iSolved account.
  • Outstanding customer service skills are required, and SaaS experience preferred.
  • Ability to learn technology quickly through instruction and self-training.
  • Attention to detail & results oriented.

WEBSITE

mpvent.com

HEADQUARTERS

HOUSTON, TX

SIZE

100 - 200

FOUNDED

1962

TYPE

Private

CEO

COY PORET

REVENUE

$10M - $50M

INDUSTRY

Durable Manufacturing

Related Companies
About Mp

Metallic Products specializes in the design and manufacturing of ventilation systems for residential. commercial and industrial buildings.

Show more

Mp
Full Time
$27k-37k (estimate)
2 Days Ago
Mp
Full Time
$118k-154k (estimate)
2 Weeks Ago
Mp
Full Time
$63k-87k (estimate)
4 Weeks Ago

The job skills required for Client Services Supervisor include client service, Customer Service, Leadership, Attention to Detail, Time Management, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Supervisor. Select any job title you are interested in and start to search job requirements.

client service

View Jobs

Customer Service

View Jobs

Leadership

View Jobs

Attention to Detail

View Jobs

Time Management

View Jobs

Communicates Effectively

View Jobs
For the skill of  client service
H&R Block, Inc.
Full Time
Just Posted
For the skill of  Customer Service
Cosmoprof
Full Time
$71k-94k (estimate)
Just Posted
For the skill of  Leadership
New England Sinai Hospital Inc
Full Time
$114k-154k (estimate)
Just Posted
Show more

The following is the career advancement route for Client Services Supervisor positions, which can be used as a reference in future career path planning. As a Client Services Supervisor, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Supervisor. You can explore the career advancement for a Client Services Supervisor below and select your interested title to get hiring information.

BLOOMBERG LP
Full Time
$119k-158k (estimate)
Just Posted
300 US Lab
Full Time
$54k-70k (estimate)
1 Month Ago

If you are interested in becoming a Client Services Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Supervisor job description and responsibilities

Trains and coaches staff in standard policies, procedures, and best practices.

02/26/2022: Rapid City, SD

Must be able to work effectively with and counsel clients and partner with their colleagues (paid, social, etc.) on developing and executing multichannel media strategies.

03/18/2022: Chicago, IL

Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes.

03/11/2022: Washington, DC

Oversee a team of customer service Associate's and ensure they are providing an exceptional client experience.

02/23/2022: Raleigh, NC

Client Services Supervisor are responsible for the oversight and execution of day-to-day production activities, usually for a particular skill set on a project.

05/06/2022: Salisbury, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Supervisor jobs

All supervisors should be prepared to deal with a crisis.

04/28/2022: Portland, ME

Ability to maintain confidentiality.

04/25/2022: Juneau, AK

Must be able to work after hours on-call schedule

04/07/2022: Lynchburg, VA

Some clients may not be comfortable being videotaped but may be more comfortable with audio taping.

04/23/2022: Pierre, SD

May provide direct customer support for complicated or critical issues.

04/20/2022: Columbia, SC

Step 3: View the best colleges and universities for Client Services Supervisor.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more