Appliance Repair Trainee Job Description

Purpose: This position is responsible for developing the skills needed to repair kitchen and laundry room all major appliances in our customers a customers home. This includes mastering the Mr. Appliance sequence of service and customer service expectations Frontline Service System.

Overview of Position : Skills will be developed through on-line training, classroom training, riding along with other senior technicians, and other assigned methods. Skills to develop include technical, sales, customer service, communication, administrative/organizational and iPad usage.

Duties:

• Participate in any/all training provided with eagerness and seriousness.
• Assist senior technicians as assigned.
• Learn and demonstrate knowledge of Frontline Service. Details for this process will be provided.
• Attend company meetings and functions as assigned.

Safety Requirements:

• Adherence to all state and federal laws is required at all times.
• It is the responsibility of each Team Member to conduct all tasks in a safe and efficient manner complying with all local, state and federal safety and health regulations and program standards, and with any special safety concerns for use in a particular area or with a customer.
• Report any accidents or injuries to the office immediately.
• While occurrences are rare, it is the responsibility of the Team Member to complete an Accident and Incident Report for each safety and health infraction that occurs by a Team Member or that the Team Member witnesses.
• Furthermore, management requires that every person in the organization assumes the responsibility of individual and organizational safety.

Other Requirements:

• Full uniform, consisting of a clean and pressed uniform shirt, blue trousers, black buckle-less belt, black polishable shoes, identification badge, is required
• Diligent care for all company-issued tools and equipment..
• Other duties as assigned.

Experience/Education Requirements:

High School Diploma or GED.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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