MR FIX IT is Hiring a Customer Care Confirmation Coordinator Near Ashland, VA
Company DescriptionMR.FIX-IT™ is an award-winning home improvement company with over 54 years of providing quality products, exceptional installation, and a work environment that is focused on people, both each other and the customers we serve. Job DescriptionMR.FIX-IT™ Home RemodelingMR.FIX-IT™ is an award-winning home improvement company with over 54 years of providing quality products, exceptional installation, and a work environment that is focused on people, both each other and the customers we serve. We're seeking an enthusiastic and detail-oriented individual to join our confirmation team. As a Customer Care Confirmation Coordinator, you'll play a pivotal role in vetting and confirming appointments set by our in-house call center for various home improvement leads. ShiftMonday through Thursday: 10 am to 5 pm Friday: 10 am to 2 pm Sunday: 10 am to 2 pm This office position demands a diverse skill set, including exceptional communication, computer proficiency, and organizational abilities. The ideal candidate will possess experience in coordinating and confirming leads from multiple sources, with a background in inside/outside sales, canvassing, collections, or telemarketing being a significant advantage. We're seeking a proactive, money-motivated individual with outstanding communication and interpersonal skills. This is a full-time position within our office, offering opportunities for professional development and advancement. Key Responsibilities
Place phone calls to prospects to confirm or reschedule appointments.
Coordinate appointments with field sales representatives.
Verify leads based on established criteria.
Compensation And Benefits
Hourly wage plus commission based on experience.
Full-time position
Pay range: $15.00 - $18.00 per hour, with bonus opportunities.
Paid Volunteer Time Off
Comprehensive benefits package including Medical, Dental, Optical, Company-paid LTD, STD, Life Insurance, PTO, and 401k
Qualifications
1 years of inside sales experience
Strong written and verbal communication skills.
Previous experience as a Confirmer preferred.
Positive attitude with excellent multitasking abilities.
Physical Requirements
This position requires prolonged periods of sitting at a desk working on a computer.
Ability to lift 15 pounds.
Join us at MR.FIX-IT™ home remodeling and be part of a team committed to excellence and growth. Apply now to embark on an exciting career journey with us! Benefits