Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Free uniforms
• Opportunity for advancement

Full Time Position: Office Manager and Customer Service Representative.
Duties include managing a construction office, scheduling work, administrative functions, and answering phones. Previous dispatching and construction experience is a plus. 5 years experience as a Customer Service Representative in an office setting is a requirement.

• Assisting with all aspects of administrative management, directory maintenance, logistics, and equipment inventory
• Assisting with our CRM software, Service Titan, to answer calls when there is an overflow, monitor productivity of CSRs, and ensure all customers are getting an Amazing Customer Experience
• Train new CSRs and service technicians on using Service Titan
• Managing inventory of assets and supplies, monitoring critical level of stock, sourcing for suppliers, and submitting invoice(s)
• Coordinating between departments and operating units when resolving day-to-day administrative and operational issues
• Sending and receiving mail and packages
• Preparing business correspondence (often using Google Docs, Google Sheets, Google Chrome, word processing, spreadsheet, and presentation computer software)
• Scanning documents and emailing them
• Managing Files and maintaining organization in the office
• Researching and identifying of key data sources
• Performing multi-faceted general office support
• Preparing meeting minutes, meeting notes, and internal support materials
• Sending and receiving forms for the company
• All day-to-day operation matters