97 Guest Service Representative Jobs in Cleveland, OH
Mr. Tire Auto Service Centers is Hiring a Guest Service Representative Near Cleveland, OH
Job Overview:
We are seeking a Guest Service Agent to join our team. As a Guest Service Agent, you will be the first point of contact for guests, providing exceptional customer service and ensuring a positive guest experience.
Responsibilities:
- Greet and welcome guests upon arrival
- Assist guests with check-in and check-out processes
- Handle guest inquiries and provide information about hotel facilities and services
- Process reservations, cancellations, and payment transactions
- Address guest concerns and resolve issues promptly
- Maintain a tidy and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
Skills:
- Proficiency in phone systems and office equipment
- Strong background in guest services and customer service
- Knowledge of hotel operations and hospitality industry
- Multilingual abilities are a plus
- Familiarity with night audit procedures is advantageous
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Prior experience in front desk or hospitality management
If you are passionate about delivering exceptional service to guests, possess the required skills, and thrive in a dynamic hospitality setting, we invite you to apply for the Guest Service Agent position with us.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time
Retail
$27k-36k (estimate)
05/01/2024
08/27/2024
mrtire.com
ELMIRA, NY
200 - 500
1957
BART PIERSIMONI
$10M - $50M
Retail
Related Companies
About Mr. Tire Auto Service Centers
We offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Our teammates are some of the most knowledgeable and helpful professionals in the industry. They have one mission: to help you maintain your vehicle as if it were their own. We carry all major tire brands and our 30-day ride and price guarantee ensures that you're completely satisfied with your tires. As one of the nations largest independent tire dealers, we are experts at fitting and installing the right tires for you.
The job skills required for Guest Service Representative include Customer Service, Guest Service, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Representative positions, which can be used as a reference in future career path planning. As a Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative. You can explore the career advancement for a Guest Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.
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