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Mr. Winter is a Miami-based walk-in cooler and freezer manufacturer that puts entrepreneurship at the heart of its brand by helping small businesses in need of cold storage to keep perishables fresh and profitable.
After more than 48 years serving foodservice equipment dealers, contractors, and end users, we are looking for a resourceful sales assistant to provide professional support to our sales team.
Overview
As a Logistics and Customer Service Assistant at Mr. Winter, you’ll help answer customers’ questions, process orders, coordinate shipments, and solve problems by actively listening to our customers’ needs and proactively following up on issues.
Your goal will be to respond to customer service requests within 15 minutes, process parts orders the same day they are received, and coordinate daily shipments.
Your success will help Mr. Winter’s sales team expand its growing reach east of the Mississippi River - helping hundreds of small businesses like restaurants, bars, breweries, ice creameries, convenience stores, and flower shops survive and thrive - while simultaneously developing your knowledge and skills in the commercial refrigeration industry.
Benefits
In addition to your competitive salary, we offer the following perks :
Requirements
Not everyone can be a Mr. Winter Logistics and Customer Service Assistant. To be seriously considered for this role, please have the following in regard to :
You must also understand the importance of maintaining the quality and integrity of our systems. Experience with HubSpot or Customer Relationship Management (CRM) software and Microsoft Teams is a plus.
Characteristics : This is an autonomous position, so you must be curious , calm under pressure , and possess an owner’s mindset .
It’s also an evolving role within the company, so you must seek growth, be coachable, and open to feedback and new ideas.
Responsibilities
Throughout your journey, you’ll be responsible for :
Last updated : 2024-09-09
Full Time
$39k-49k (estimate)
09/11/2024
12/08/2024
The job skills required for Customer service include Customer Service, Products and Services, Listening, Empathy, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service positions, which can be used as a reference in future career path planning. As a Customer service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service. You can explore the career advancement for a Customer service below and select your interested title to get hiring information.