Summary: The Shipping Coordinator is responsible for coordinating shipment deliveries in an accurate and timely manner. The Shipping Coordinator will work directly with the product teams, drivers, and sales representatives.
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:
Responsible for coordinating training of new employees.
Determines potential market in territory.
Develops plans to receive and follow up on various businesses within the territory.
Researches on various businesses within the assigned territory, learning preferences, and buying habits.
Enters new customer and other sales data for current customers into MAS500 or Team MSI if required.
Develops or uses sales presentations tools.
Records all customer information and requirements and communicate the needs to other team members.
Monitors quotes and provides feedback to management, and all other involved parties.
Completes order for each sale made.
Works with Team Leader on advertising programs to be recommended to Marketing Department.
Researches and determines trade shows to participate in the assigned territory.
Provides input regarding customer ideas and trends, modifications to existing product lines, market changes, customer service suggestions.
Prepares or Analyzes Team Activity Matrix.
May include supervisory responsibilities.
Performs additional duties as required and or requested.
Additionally the candidate must meet the following Education and/or Experience requirements:
Bachelor's degree (B. A.) or equivalent from a four-year college or two to four years of related experience and/or training; or equivalent combination of education and experience.
Two (2) plus years’ experience in a professional environment.
Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, area, and volume.
Ability to multitask within the work area – inter team and intra team.
Ability to determine solutions for customers.
Must be results-oriented and able to work both independently and within a team environment.
Must possess excellent verbal and written communication skills.
Proficient in using Microsoft Office – Outlook, PowerPoint and Excel.
Bilingual is a plus.
Demonstrated aptitude for problem solving.
Excellent oral and written English language communication skills
Provide high level of customer service
Good organizational skills
This role has the following physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk.
The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.
Benefits: MSI offers a comprehensive benefits package that includes:
Referral, Holiday, and Annual Bonuses
Annual pay increases
Paid Time Off
Medical, Dental, and Vision Insurance
Company-paid Short Term and Long Term disability;
Company-paid Life Insurance
Tuition Reimbursement
Traditional and Roth 401(k) plans with company matching contributions
Charitable donation matching programs
Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.
About MSI: Founded in 1975, MSI is a leading supplier of flooring tile , countertops , wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite , Quartz , Porcelain , Luxury Vinyl flooring , Slate , Marble , Travertine , Sandstone , Limestone , Quartzite , onyx , stacked stone and pavers imported from over 36 countries on six continents.
Over the years, MSI has been the recipient of many prestigious awards including:
Top 5 fastest growing companies - OC Business Journal
Supplier Diversity Award - Home Depot
#1 Flooring Distributor multiple years in a row - Floor Covering Weekly
Top Workplaces Award winner multiple times - Top Workplaces
MSI Founder named the Entrepreneur of the Year - Ernst and Young
MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.