1 Express Lane Consultant - Dallas, TX/St. Louis, MO Job in Irvine, CA
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Express Lane Consultant - Dallas, TX/St. Louis, MO
$98k-121k (estimate)
Full Time | Business Services
7 Days Ago
MSX International is Hiring an Express Lane Consultant - Dallas, TX/St. Louis, MO Near Irvine, CA
Title: Express Lane Consultant
Location: Dallas,TX/St. Louis, MO
Job Type: Full-time with Benefits
Who We AreFor more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.
The Express Service Dealer Consultant (“Consultant”) will be responsible for the professional delivery and installation of MSX Express Service prescribed solutions furnished by MSX. The Consultant will be responsible for developing and maintaining a direct relationship with specifically assigned dealers, and OEM field organizations where applicable, as well as to assist with Dealer Launch Meetings and Dealer Workshop Meetings.
What Your Day-to- Day Responsibilities Include:
Please note, MSXi did not provide any salary data for this position. If there is a salary range included in the posting the data was estimated by the job posting site and does not reflect our company's actual salary ranges. Actual starting salaries are determined based on job requirements and level of experience.
Apply NOW!!!
#MSXNAJobs
Location: Dallas,TX/St. Louis, MO
Job Type: Full-time with Benefits
Who We AreFor more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.
The Express Service Dealer Consultant (“Consultant”) will be responsible for the professional delivery and installation of MSX Express Service prescribed solutions furnished by MSX. The Consultant will be responsible for developing and maintaining a direct relationship with specifically assigned dealers, and OEM field organizations where applicable, as well as to assist with Dealer Launch Meetings and Dealer Workshop Meetings.
What Your Day-to- Day Responsibilities Include:
- Installation of the Basic and/or Advanced Express Service program as outlined in the MSX Express Service program documentation
- Dealer Basic and/or Advanced Consultations and Sustainment visits as outlined in the MSX Express Service program documentation
- Dealership staff training as outlined in the MSX Express Service program documentation
- Dealership phone follow-up support
- Timely and comprehensive completion of dealer action plans
- Implement best practice processes within the Express Service operation (customer appointment, customer reception/greeting, workshop scheduling, repair processes, productivity and efficiency, quality control, invoice preparation, customer vehicle delivery, follow up call after repair, etc…).
- Adequate OEM National and Regional personnel contact
- Completing dealer visit Contact Reports and Action Plans as needed
- Monthly field detail reports submission
- Weekly time cards and expense reports submission
- Ability to leverage relationships to identify and sell the business case for change
- Analyzing data from dealer financials and operational assessments to establish improvement action plans
- Implementation of service advisor selling systems and overall process improvement solutions at the aftermarket or retail level
- Ability to understand, establish and implement effective metrics to keep dealerships focused on growth and ROI
- Demonstrated proficiency with PC applications in a Windows environment
- Ability to train and utilize all aspects of Automotive Tire Sales and automotive service sales
- Ability to influence the sales personnel and technicians in the training processes and monitoring the results
- The Consultant will need to be available and have the desire to travel 90% of the time. Qualified candidates must be highly motivated, self-starters who possess excellent customer relationship, communication and facilitation skills, with a high degree of interest in working in a field environment with minimal supervision
Please note, MSXi did not provide any salary data for this position. If there is a salary range included in the posting the data was estimated by the job posting site and does not reflect our company's actual salary ranges. Actual starting salaries are determined based on job requirements and level of experience.
Apply NOW!!!
#MSXNAJobs
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$98k-121k (estimate)
POST DATE
06/21/2024
EXPIRATION DATE
07/18/2024
WEBSITE
msxi.com
HEADQUARTERS
COLCHESTER
SIZE
3,000 - 7,500
FOUNDED
1985
CEO
FREDERICK KARL MINTURN
REVENUE
$10M - $50M
INDUSTRY
Business Services
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