28 Lab Field Service Technician Jobs in San Jose, CA
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Lab Field Service Technician
$90k-112k (estimate)
Full Time
1 Month Ago
MT - Huntley Road. is Hiring a Lab Field Service Technician Near San Jose, CA
Our Opening and Your Responsibilities
The individual is responsible for performing, installations, calibration and preventative maintenance (PM) on lab measurement and weighing equipment such as pH and conductivity equipment without assistance, within the respective Business Area.
Essential Duties and Responsibilities:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Performs, installations, calibrations and preventative maintenance duties according to METTLER TOLEDO procedures and customer requirements.
- Engages in timely and effective communications with leader, peers, customers, and other stakeholders.
- Escalate technical or customer issues and concerns when appropriate in timely fashion
- Assists and cooperates with Scheduling Analyst and Service Support Team as necessary.
- Is proactive in promoting and selling service and products. Submitting sales leads at a level commensurate with experience is required.
- Resolves first-line customer concerns and helps resolve invoicing issues when applicable.
- Accurately completes and submits all required paperwork on a daily basis as required via company issued Laptop PC in a professional manner
- Maintains a close professional relationship with external/internal customers, sales, technicians and other leaders.
- Act as a Trusted Advisor to customers by establishing both a trust-based relationship with customers and by ensuring you are viewed as a source of valuable advice.
- Works to ensure an atmosphere of collaboration and teamwork with field and service support colleagues.
- Must comply with the Company Fleet policy.
- All other duties as assigned.
What You Need to Succeed:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, competency, behavior and/or ability required. Strong organizational skills. A valid driver's license is required. This position requires that the New Hire Training be completed.
Education & Experience:
Education & Experience:
- Minimum of a High School Diploma or GED with an aptitude in the areas of Engineering, Electronics, Instrumentation, Technology or Computer Science or equivalent education and experience in a technical support role, technical troubleshooting or technical installation of electronics or electromechanical technology.
- Associate's degree (AA) with a technical major or equivalent from a two-year College or other post-secondary education preferred, or related job experience, and/or equivalent combination of education and experience.
- Field Service and/or Customer Facing experience desired.
- Competency in the use and operation of PCs and Smart Phones including use of mobile applications.
- Skilled in the use of Microsoft Office products including Word, Excel and Outlook.
- Be capable of learning proprietary software and be able to review and update information using METTLER TOLEDO programs.
- The physical demands described in the Physical Requirements form are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Overnight travel is required and may be up to 25% on avg.; but could be as high as 50% depending on business needs
- This position will require you to reside within 50 miles of the service territory.
- Overtime requirement is in the range of 10 – 15% on average, but may be as high as 25% in a given time period. .
- You will be working at one or more customer locations that require up-to-date vaccinations and/or testing. You will be required to provide proof.
Our Offer to You:
- A company car with paid insurance for your work needs.
- All tools and equipment needed to perform the job and a clothing allowance
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, educational matching gift program, perks and discounts
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment.
About Mettler Toledo:
Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
- We help feed the world. We impact how food is produced, packaged and made safe.
- We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
- Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.
Job Summary
JOB TYPE
Full Time
SALARY
$90k-112k (estimate)
POST DATE
05/15/2023
EXPIRATION DATE
07/07/2024
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